Customer Service Jobs in Morrisville, NC

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 39 Jobs

Customer Service Representative

  • Youngsville, NC (23 miles from Morrisville, NC)
  • 2 hours ago
  • Youngsville, NC (23 miles from Morrisville, NC)
  • 2 hours ago

What You Will Be Doing: Answer customer service calls within defined Key Performance Indicators....

Part-Time Remote Customer Service Representative

  • Raleigh, NC (11 miles from Morrisville, NC)
  • 19 hours ago
  • Raleigh, NC (11 miles from Morrisville, NC)
  • 19 hours ago

We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....

Remote Work

Customer Service Rep

  • Raleigh, NC (11 miles from Morrisville, NC)
  • 1 day ago
  • Raleigh, NC (11 miles from Morrisville, NC)
  • 1 day ago

Responsible for providing our customers with a world-class experience through excellent product knowledge, customer service skills, and use of our business systems....

Customer Service Representative

  • Raleigh, NC (11 miles from Morrisville, NC)
  • 2 days ago
  • Raleigh, NC (11 miles from Morrisville, NC)
  • 2 days ago

Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service, support, and administration to internal and external...

Customer Service Rep

  • Raleigh, NC (11 miles from Morrisville, NC)
  • 3 days ago
  • Raleigh, NC (11 miles from Morrisville, NC)
  • 3 days ago

: Customer Service Specialist II Seize your opportunity to make a personal impact as a Customer Service Specialist II supporting the North Carolina Medicaid....

Customer Service Representative

  • Raleigh, NC (11 miles from Morrisville, NC)
  • 4 days ago
  • Raleigh, NC (11 miles from Morrisville, NC)
  • 4 days ago

Service team and other departments. + Demonstrate the ability to learn and support other teams outside the assigned Customer Service Team as needed....

Lab Customer Service Rep

  • Raleigh, NC (11 miles from Morrisville, NC)
  • 10 days ago
  • Raleigh, NC (11 miles from Morrisville, NC)
  • 10 days ago

Summary: Provides customer services and schedule services and performs phlebotomy within the UNC Rex Laboratory departments. Responsibilities: 1) Wears appropriate PPE at all times....

Customer Service Representative

  • Knightdale, NC (19 miles from Morrisville, NC)
  • 11 days ago
  • Knightdale, NC (19 miles from Morrisville, NC)
  • 11 days ago

The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....

CSR/Customer Service Representatives - Multiple Positions - No Weekends

  • Cary, NC (7 miles from Morrisville, NC)
  • 12 days ago
  • Cary, NC (7 miles from Morrisville, NC)
  • 12 days ago

Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines...

Broker Relations Customer Service Representative

  • Raleigh, NC (11 miles from Morrisville, NC)
  • 14 days ago
  • Raleigh, NC (11 miles from Morrisville, NC)
  • 14 days ago

We are seeking for a Broker Accounts Customer Service Representative who will respond to Broker Accounts customer emails and calls daily....

Overnight Customer Service Representative

  • Apex, NC (11 miles from Morrisville, NC)
  • 30+ days ago
  • Apex, NC (11 miles from Morrisville, NC)
  • 30+ days ago

Store 2723795: 1410 W Williams St Cw, Apex, North Carolina 27523 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Rep(05591) - 735 Highway 70 West

  • Garner, NC (20 miles from Morrisville, NC)
  • 30+ days ago
  • Garner, NC (20 miles from Morrisville, NC)
  • 30+ days ago

Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....

Customer Service Associate

  • Durham, NC (10 miles from Morrisville, NC)
  • 30+ days ago
  • Durham, NC (10 miles from Morrisville, NC)
  • 30+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Rep(08908) - 833 Perry Rd.

  • Apex, NC (11 miles from Morrisville, NC)
  • 45+ days ago
  • Apex, NC (11 miles from Morrisville, NC)
  • 45+ days ago

Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....

Customer Service Rep(08855) - 135 E Davie St.

  • Raleigh, NC (11 miles from Morrisville, NC)
  • 45+ days ago
  • Raleigh, NC (11 miles from Morrisville, NC)
  • 45+ days ago

Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....

Demographic Data for Morrisville, NC

Moving to Morrisville, NC? Find some basic demographic data about Morrisville, NC below.


Local
National
38,959
1,497
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
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Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Morrisville, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Morrisville, NC offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Morrisville, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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