Customer Service Jobs in Morganton, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Hickory, NC (21 miles from Morganton, NC)
- 12 days ago
- Hickory, NC (21 miles from Morganton, NC)
- 12 days ago
Medi Home Care, a proud member of the MSA family, currently seeks a Full-Time Customer Service Representative (CSR) for our Medi Home Care location in Hickory (Alexander, Catawba, Lincoln, McDowell,...
Customer Service Rep(07421) - 2020 Connelly Springs Rd
- Lenoir, NC (14 miles from Morganton, NC)
- 60+ days ago
- Lenoir, NC (14 miles from Morganton, NC)
- 60+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Retail Customer Service Associate
- Hickory, NC (21 miles from Morganton, NC)
- 30+ days ago
- Hickory, NC (21 miles from Morganton, NC)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2435 Us Highway 70 Se, Hickory,...
Customer Service Representative (Loan Consultant I)
- Marion, NC (17 miles from Morganton, NC)
- 45+ days ago
- Marion, NC (17 miles from Morganton, NC)
- 45+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative (Loan Consultant I)
- Marion, NC (17 miles from Morganton, NC)
- 45+ days ago
- Marion, NC (17 miles from Morganton, NC)
- 45+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Rep(05568) - 1131 2nd St NE
- Hickory, NC (21 miles from Morganton, NC)
- 60+ days ago
- Hickory, NC (21 miles from Morganton, NC)
- 60+ days ago
Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Rep(07421) - 2020 Connelly Springs Rd
- Lenoir, NC (14 miles from Morganton, NC)
- 90+ days ago
- Lenoir, NC (14 miles from Morganton, NC)
- 90+ days ago
Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Rep(08946) - 530 Dudley Shoals Rd
- Granite Falls, NC (16 miles from Morganton, NC)
- 90+ days ago
- Granite Falls, NC (16 miles from Morganton, NC)
- 90+ days ago
Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Rep(05569) - 3204 Springs Rd. NE
- Hickory, NC (21 miles from Morganton, NC)
- 90+ days ago
- Hickory, NC (21 miles from Morganton, NC)
- 90+ days ago
Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Lead Customer Service Representative
- Hickory, NC (21 miles from Morganton, NC)
- 90+ days ago
- Hickory, NC (21 miles from Morganton, NC)
- 90+ days ago
Store 2723958: 2853 N Center St, Hickory, North Carolina 28601 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Rep(08975) - 2935 US Hwy 70
- Connelly Springs, NC (11 miles from Morganton, NC)
- 90+ days ago
- Connelly Springs, NC (11 miles from Morganton, NC)
- 90+ days ago
Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Rep(08979) - 909 N Main St, Marion
- Marion, NC (17 miles from Morganton, NC)
- 90+ days ago
- Marion, NC (17 miles from Morganton, NC)
- 90+ days ago
As a Customer Service Representative, you will be responsible for taking orders, making pizzas, and giving customers the best experience possible....
Customer Service Rep(04486) - 2603 Glenwood Ave, Ste 131
- Glenwood, NC (17 miles from Morganton, NC)
- 90+ days ago
- Glenwood, NC (17 miles from Morganton, NC)
- 90+ days ago
Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Demographic Data for Morganton, NC
Moving to Morganton, NC? Find some basic demographic data about Morganton, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Morganton, NC
Highest Education Level
Customer Services in Morganton, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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