Customer Service Jobs in Lincolnton, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Huntersville, NC (23 miles from Lincolnton, NC)
- 4 days ago
- Huntersville, NC (23 miles from Lincolnton, NC)
- 4 days ago
and Casualty License Performance Expectations Service carrier and clients in a manner to avoid exposure to E&O claims....
Customer Service Representative
- Gastonia, NC (17 miles from Lincolnton, NC)
- 5 days ago
- Gastonia, NC (17 miles from Lincolnton, NC)
- 5 days ago
Customer Service certification is preferred. KNOWLEDGE, SKILLS, & ABILITIES Strong interpersonal skills with a customer service focus....
Customer Service Representative
- Hickory, NC (21 miles from Lincolnton, NC)
- 13 days ago
- Hickory, NC (21 miles from Lincolnton, NC)
- 13 days ago
Medi Home Care, a proud member of the MSA family, currently seeks a Full-Time Customer Service Representative (CSR) for our Medi Home Care location in Hickory (Alexander, Catawba, Lincoln, McDowell,...
Medical Equipment Customer Service Representative
- Lincolnton, NC
- 15 days ago
- Lincolnton, NC
- 15 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Retail Loss Prevention Customer Service Associate II
- Gastonia, NC (17 miles from Lincolnton, NC)
- 15 days ago
- Gastonia, NC (17 miles from Lincolnton, NC)
- 15 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Rep(08856) - 110-7 West King Street
- Kings Mountain, NC (16 miles from Lincolnton, NC)
- 45+ days ago
- Kings Mountain, NC (16 miles from Lincolnton, NC)
- 45+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Rep(08934) - 3876 Kings Mtn.
- Gastonia, NC (17 miles from Lincolnton, NC)
- 60+ days ago
- Gastonia, NC (17 miles from Lincolnton, NC)
- 60+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Rep(04470) - 3130 Dallas High-Shoals Road
- Dallas, NC (9 miles from Lincolnton, NC)
- 60+ days ago
- Dallas, NC (9 miles from Lincolnton, NC)
- 60+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Rep(08846) - 508 10th Street NW
- Conover, NC (18 miles from Lincolnton, NC)
- 90+ days ago
- Conover, NC (18 miles from Lincolnton, NC)
- 90+ days ago
Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Retail Customer Service Associate
- Gastonia, NC (17 miles from Lincolnton, NC)
- 30+ days ago
- Gastonia, NC (17 miles from Lincolnton, NC)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3540 E Franklin Blvd, Gastonia,...
Customer Service Representative
- Conover, NC (18 miles from Lincolnton, NC)
- 30+ days ago
- Conover, NC (18 miles from Lincolnton, NC)
- 30+ days ago
Store 2723025: 1612 Conover Blvd E, Conover, North Carolina 28613 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Cramerton, NC (19 miles from Lincolnton, NC)
- 45+ days ago
- Cramerton, NC (19 miles from Lincolnton, NC)
- 45+ days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000...
Customer Service Rep(08863) - 709 East Church Street
- Cherryville, NC (9 miles from Lincolnton, NC)
- 60+ days ago
- Cherryville, NC (9 miles from Lincolnton, NC)
- 60+ days ago
Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Representative
- Cornelius, NC (20 miles from Lincolnton, NC)
- 60+ days ago
- Cornelius, NC (20 miles from Lincolnton, NC)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Rep(05568) - 1131 2nd St NE
- Hickory, NC (21 miles from Lincolnton, NC)
- 60+ days ago
- Hickory, NC (21 miles from Lincolnton, NC)
- 60+ days ago
Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Demographic Data for Lincolnton, NC
Moving to Lincolnton, NC? Find some basic demographic data about Lincolnton, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Lincolnton, NC
Highest Education Level
Customer Services in Lincolnton, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »