Customer Service Jobs in Huntersville, NC

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 49 Jobs

Medical Equipment Customer Service Representative

  • Charlotte, NC (12 miles from Huntersville, NC)
  • 5 hours ago
  • Charlotte, NC (12 miles from Huntersville, NC)
  • 5 hours ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative

  • Huntersville, NC
  • 1 day ago
  • Huntersville, NC
  • 1 day ago

and Casualty License Performance Expectations Service carrier and clients in a manner to avoid exposure to E&O claims....

Customer Service Representative

  • Charlotte, NC (12 miles from Huntersville, NC)
  • 6 days ago
  • Charlotte, NC (12 miles from Huntersville, NC)
  • 6 days ago

Summary: BHS Corrugated North America is seeking a skilled Customer Service Representative to reinforce our parts customer service operations....

TRICARE Customer Service Rep - East Coast (NC,SC,VA/DC,MD & FL)

  • Charlotte, NC (12 miles from Huntersville, NC)
  • 6 days ago
  • Charlotte, NC (12 miles from Huntersville, NC)
  • 6 days ago

At least two years of professional work experience in a customer service environment Excellent verbal and writing skills....

Licensed Property and Casualty Customer Service Representative

  • Charlotte, NC (12 miles from Huntersville, NC)
  • 6 days ago
  • Charlotte, NC (12 miles from Huntersville, NC)
  • 6 days ago

and Casualty license 6 months or more of customer service experience High school diploma or equivalent Overview Base Pay: 21.50 per HOUR Other Pay: Performance based incentives Job Number: 1244593...

Licensed P&C or Personal Lines Insurance – Customer Service Representative

  • Charlotte, NC (12 miles from Huntersville, NC)
  • 7 days ago
  • Charlotte, NC (12 miles from Huntersville, NC)
  • 7 days ago

Licensed P&C or Personal LinesCustomer Service Representative Onsite : Concord, NC 28027 Hours: Monday – Saturday between 7:00 AM – 11:00 PM Pay: $21.50 hourly plus performance based incentives Job...

Customer Service Representative

  • Concord, NC (18 miles from Huntersville, NC)
  • 11 days ago
  • Concord, NC (18 miles from Huntersville, NC)
  • 11 days ago

Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....

Customer Service Representative

  • Charlotte, NC (12 miles from Huntersville, NC)
  • 11 days ago
  • Charlotte, NC (12 miles from Huntersville, NC)
  • 11 days ago

The Customer Service Call Center Agent may handle a high volume of inbound calls and should seek to create a positive experience for each caller....

Licensed P&C Customer Service Reps

  • Charlotte, NC (12 miles from Huntersville, NC)
  • 13 days ago
  • Charlotte, NC (12 miles from Huntersville, NC)
  • 13 days ago

and Casualty license · 6 months or more of customer service experience · High school diploma or equivalent...

Retail Loss Prevention Customer Service Associate II

  • Concord, NC (18 miles from Huntersville, NC)
  • 14 days ago
  • Concord, NC (18 miles from Huntersville, NC)
  • 14 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative I (On-site)

  • Charlotte, NC (12 miles from Huntersville, NC)
  • 19 days ago
  • Charlotte, NC (12 miles from Huntersville, NC)
  • 19 days ago

Primary Function The Customer Service Representative, also know as the Performing Loan Consultant is responsible for providing excellent customer service in a fast-paced call center....

Customer Service Representative

  • Pineville, NC (23 miles from Huntersville, NC)
  • 19 days ago
  • Pineville, NC (23 miles from Huntersville, NC)
  • 19 days ago

We are looking for a Customer Service Representative to join our team and play a key role in assisting customers and providing accurate quotes....

Customer Service Representative

  • Charlotte, NC (12 miles from Huntersville, NC)
  • 21 days ago
  • Charlotte, NC (12 miles from Huntersville, NC)
  • 21 days ago

Your Role The Customer Service Representative is a key member of the Supply Chain Team reporting directly to the Customer Service Manager....

Customer Service Representative Weekdays, AM

  • Concord, NC (18 miles from Huntersville, NC)
  • 30+ days ago
  • Concord, NC (18 miles from Huntersville, NC)
  • 30+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate

  • Charlotte, NC (12 miles from Huntersville, NC)
  • 45+ days ago
  • Charlotte, NC (12 miles from Huntersville, NC)
  • 45+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Huntersville, NC

Moving to Huntersville, NC? Find some basic demographic data about Huntersville, NC below.


Local
National
67,863
1,916
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Huntersville, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Huntersville, NC offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Huntersville, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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