Customer Service Jobs in High Point, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Winston Salem, NC (16 miles from High Point, NC)
- 2 days ago
- Winston Salem, NC (16 miles from High Point, NC)
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Representative
- Winston Salem, NC (16 miles from High Point, NC)
- 1 day ago
- Winston Salem, NC (16 miles from High Point, NC)
- 1 day ago
Title: Customer Service Representative Pay rate: $18.00/hr Location: Winston Salem, NC 27103 Position Overview: Law firm with extensive experience serving the financial sector is looking for a Customer...
Employee Benefits Customer Service Representative
- Greensboro, NC (14 miles from High Point, NC)
- 8 days ago
- Greensboro, NC (14 miles from High Point, NC)
- 8 days ago
Skills & Experience to Be Successful : 3+ years of customer service experience in the insurance industry....
- Thomasville, NC (8 miles from High Point, NC)
- 19 days ago
- Thomasville, NC (8 miles from High Point, NC)
- 19 days ago
Customer Service Representative SUMMARY This position is responsible for being the first line of contact for Harcros....
- Winston Salem, NC (16 miles from High Point, NC)
- 30+ days ago
- Winston Salem, NC (16 miles from High Point, NC)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Property Casualty Customer Service Representative
- Greensboro, NC (14 miles from High Point, NC)
- 26 days ago
- Greensboro, NC (14 miles from High Point, NC)
- 26 days ago
Insurance License in good standing Skills & Experience to Be Successful 2+ years of customer service experience in the insurance industry Comprehensive knowledge of commercial property, general liability...
Retail Customer Service Associate
- Winston Salem, NC (16 miles from High Point, NC)
- 30+ days ago
- Winston Salem, NC (16 miles from High Point, NC)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 930 Hanes Mall Blvd, Winston Salem...
Customer Service - Insurance Agency
- Asheboro, NC (19 miles from High Point, NC)
- 30+ days ago
- Asheboro, NC (19 miles from High Point, NC)
- 30+ days ago
Express is assisting a local insurance company hire an exceptional Customer Service employee. Job duties included assisting customers in-person, over the phone, and on the computer....
Customer Service Representative
- Greensboro, NC (14 miles from High Point, NC)
- 30+ days ago
- Greensboro, NC (14 miles from High Point, NC)
- 30+ days ago
Requisition Number: 195229 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
Customer Service Representative
- Winston Salem, NC (16 miles from High Point, NC)
- 30+ days ago
- Winston Salem, NC (16 miles from High Point, NC)
- 30+ days ago
We are looking to add Customer Service Representatives to our team at Ruff Housing Witt Street! *** Customer Service Representative shifts are 5:30-am - 1:00 pm & 1:00 pm - 8:15 pm....
Customer Service Representative - Level 1
- Winston Salem, NC (16 miles from High Point, NC)
- 45+ days ago
- Winston Salem, NC (16 miles from High Point, NC)
- 45+ days ago
Customer Service Representative - Level 1 Actuarial Management Resources, Inc....
Customer Service Representative
- Colfax, NC (9 miles from High Point, NC)
- 45+ days ago
- Colfax, NC (9 miles from High Point, NC)
- 45+ days ago
Store 2701526: 8400 Norcross Rd, Colfax, North Carolina 27235 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative
- Greensboro, NC (14 miles from High Point, NC)
- 60+ days ago
- Greensboro, NC (14 miles from High Point, NC)
- 60+ days ago
Store 2723782: 3001 Pleasant Garden Rd, Greensboro, North Carolina 27406 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...
Lead Customer Service Representative, Full or Part Time
- Greensboro, NC (14 miles from High Point, NC)
- 90+ days ago
- Greensboro, NC (14 miles from High Point, NC)
- 90+ days ago
Store 2701512: 1550 W Lee St, Greensboro, North Carolina 27403 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for High Point, NC
Moving to High Point, NC? Find some basic demographic data about High Point, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in High Point, NC
Highest Education Level
Customer Services in High Point, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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