Customer Service Jobs in Granite Falls, NC

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-13 of 13 Jobs

Customer Service Representative

Hickory, NC (7 miles from Granite Falls, NC)
13 days ago

Hickory, NC (7 miles from Granite Falls, NC)
13 days ago

Medi Home Care, a proud member of the MSA family, currently seeks a Full-Time Customer Service Representative (CSR) for our Medi Home Care location in Hickory (Alexander, Catawba, Lincoln, McDowell,...

Customer Service Rep(05545) - 360 Wilkesboro Blvd SE

Lenoir, NC (7 miles from Granite Falls, NC)
60+ days ago

Lenoir, NC (7 miles from Granite Falls, NC)
60+ days ago

Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....

Customer Service Rep(05560) - 1247 Burkemont Avenue

Morganton, NC (16 miles from Granite Falls, NC)
90+ days ago

Morganton, NC (16 miles from Granite Falls, NC)
90+ days ago

Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....

Customer Service Rep(08846) - 508 10th Street NW

Conover, NC (14 miles from Granite Falls, NC)
90+ days ago

Conover, NC (14 miles from Granite Falls, NC)
90+ days ago

Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....

Retail Customer Service Associate

Hickory, NC (7 miles from Granite Falls, NC)
30+ days ago

Hickory, NC (7 miles from Granite Falls, NC)
30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2435 Us Highway 70 Se, Hickory,...

Customer Service Representative

Conover, NC (14 miles from Granite Falls, NC)
30+ days ago

Conover, NC (14 miles from Granite Falls, NC)
30+ days ago

Store 2723025: 1612 Conover Blvd E, Conover, North Carolina 28613 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Rep(05568) - 1131 2nd St NE

Hickory, NC (7 miles from Granite Falls, NC)
60+ days ago

Hickory, NC (7 miles from Granite Falls, NC)
60+ days ago

Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....

Customer Service Rep(07421) - 2020 Connelly Springs Rd

Lenoir, NC (7 miles from Granite Falls, NC)
90+ days ago

Lenoir, NC (7 miles from Granite Falls, NC)
90+ days ago

Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....

Customer Service Rep(08986) - 2392 NC Hwy 10 West

Newton, NC (17 miles from Granite Falls, NC)
90+ days ago

Newton, NC (17 miles from Granite Falls, NC)
90+ days ago

Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....

Customer Service Rep(08946) - 530 Dudley Shoals Rd

Granite Falls, NC
90+ days ago

Granite Falls, NC
90+ days ago

Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....

Customer Service Rep(05569) - 3204 Springs Rd. NE

Hickory, NC (7 miles from Granite Falls, NC)
90+ days ago

Hickory, NC (7 miles from Granite Falls, NC)
90+ days ago

Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....

Lead Customer Service Representative

Hickory, NC (7 miles from Granite Falls, NC)
90+ days ago

Hickory, NC (7 miles from Granite Falls, NC)
90+ days ago

Store 2723958: 2853 N Center St, Hickory, North Carolina 28601 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Rep(08975) - 2935 US Hwy 70

Connelly Springs, NC (12 miles from Granite Falls, NC)
90+ days ago

Connelly Springs, NC (12 miles from Granite Falls, NC)
90+ days ago

Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....

View all jobs

Demographic Data for Granite Falls, NC

Moving to Granite Falls, NC? Find some basic demographic data about Granite Falls, NC below.

Median Age

Average Household Income

Home Value vs Household Income in Granite Falls, NC

Local

National

Total Population

19,772

Number of Businesses

299

City Size

Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Service

Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Granite Falls, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Granite Falls, NC offer the following education background

Bachelor's Degree

35.1%

High School or GED

20.7%

Associate's Degree

16.7%

Vocational Degree or Certification

15.3%

Master's Degree

8.0%

Some College

2.8%

Doctorate Degree

0.9%

Some High School

0.5%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Granite Falls, NC

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Related Career Advice Articles

insurance agent's hands over a small house

How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »