Customer Service Jobs in Gastonia, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Medical Equipment Customer Service Representative
- Charlotte, NC (22 miles from Gastonia, NC)
- 4 hours ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 4 hours ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service certification is preferred. KNOWLEDGE, SKILLS, & ABILITIES Strong interpersonal skills with a customer service focus....
Customer Service Representative
- Charlotte, NC (22 miles from Gastonia, NC)
- 5 days ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 5 days ago
Summary: BHS Corrugated North America is seeking a skilled Customer Service Representative to reinforce our parts customer service operations....
TRICARE Customer Service Rep - East Coast (NC,SC,VA/DC,MD & FL)
- Charlotte, NC (22 miles from Gastonia, NC)
- 6 days ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 6 days ago
At least two years of professional work experience in a customer service environment Excellent verbal and writing skills....
Licensed Property and Casualty Customer Service Representative
- Charlotte, NC (22 miles from Gastonia, NC)
- 6 days ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 6 days ago
and Casualty license 6 months or more of customer service experience High school diploma or equivalent Overview Base Pay: 21.50 per HOUR Other Pay: Performance based incentives Job Number: 1244593...
Licensed P&C or Personal Lines Insurance – Customer Service Representative
- Charlotte, NC (22 miles from Gastonia, NC)
- 7 days ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 7 days ago
Licensed P&C or Personal Lines – Customer Service Representative Onsite : Concord, NC 28027 Hours: Monday – Saturday between 7:00 AM – 11:00 PM Pay: $21.50 hourly plus performance based incentives Job...
Customer Service Representative
- Charlotte, NC (22 miles from Gastonia, NC)
- 11 days ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 11 days ago
The Customer Service Call Center Agent may handle a high volume of inbound calls and should seek to create a positive experience for each caller....
Retail Loss Prevention Customer Service Associate II
- Gastonia, NC
- 12 days ago
- Gastonia, NC
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Licensed P&C Customer Service Reps
- Charlotte, NC (22 miles from Gastonia, NC)
- 13 days ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 13 days ago
and Casualty license · 6 months or more of customer service experience · High school diploma or equivalent...
Customer Service Representative I (On-site)
- Charlotte, NC (22 miles from Gastonia, NC)
- 19 days ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 19 days ago
Primary Function The Customer Service Representative, also know as the Performing Loan Consultant is responsible for providing excellent customer service in a fast-paced call center....
Customer Service Representative
- Pineville, NC (22 miles from Gastonia, NC)
- 19 days ago
- Pineville, NC (22 miles from Gastonia, NC)
- 19 days ago
We are looking for a Customer Service Representative to join our team and play a key role in assisting customers and providing accurate quotes....
Customer Service Representative
- Charlotte, NC (22 miles from Gastonia, NC)
- 21 days ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 21 days ago
Your Role The Customer Service Representative is a key member of the Supply Chain Team reporting directly to the Customer Service Manager....
- Charlotte, NC (22 miles from Gastonia, NC)
- 45+ days ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 45+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Rep(08856) - 110-7 West King Street
- Kings Mountain, NC (7 miles from Gastonia, NC)
- 45+ days ago
- Kings Mountain, NC (7 miles from Gastonia, NC)
- 45+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Rep(07426) - 14154 Steel Creek Rd Suite 150
- Charlotte, NC (22 miles from Gastonia, NC)
- 45+ days ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 45+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Demographic Data for Gastonia, NC
Moving to Gastonia, NC? Find some basic demographic data about Gastonia, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Gastonia, NC
Highest Education Level
Customer Services in Gastonia, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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