Customer Service Jobs in Eden, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Part time Customer Service Associate (Req 12067)
- Reidsville, NC (11 miles from Eden, NC)
- 1 day ago
- Reidsville, NC (11 miles from Eden, NC)
- 1 day ago
Must be able to hear customer service phone calls, hand held radio, equipment and vehicle sounds....
Customer Service Representative
- Danville, VA (19 miles from Eden, NC)
- 30+ days ago
- Danville, VA (19 miles from Eden, NC)
- 30+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Retail Customer Service Associate
- Danville, VA (19 miles from Eden, NC)
- 30+ days ago
- Danville, VA (19 miles from Eden, NC)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 215 Piedmont Pl, Danville, VA 24541...
Customer Service Associate (part-time)
- Reidsville, NC (11 miles from Eden, NC)
- 30+ days ago
- Reidsville, NC (11 miles from Eden, NC)
- 30+ days ago
General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking....
Demographic Data for Eden, NC
Moving to Eden, NC? Find some basic demographic data about Eden, NC below.
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Salary for Customer Service Jobs in Eden, NC
Highest Education Level
Customer Services in Eden, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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