Customer Service Jobs in Durham, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Raleigh, NC (21 miles from Durham, NC)
- 17 hours ago
- Raleigh, NC (21 miles from Durham, NC)
- 17 hours ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Associate (part-time)
- Mebane, NC (22 miles from Durham, NC)
- 3 days ago
- Mebane, NC (22 miles from Durham, NC)
- 3 days ago
General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Rep(08920) - 110 Banks Dr.
- Chapel Hill, NC (8 miles from Durham, NC)
- 3 days ago
- Chapel Hill, NC (8 miles from Durham, NC)
- 3 days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
- Graham, NC (24 miles from Durham, NC)
- 3 days ago
- Graham, NC (24 miles from Durham, NC)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Apex, NC (19 miles from Durham, NC)
- 6 days ago
- Apex, NC (19 miles from Durham, NC)
- 6 days ago
Qualifications: Active Property and Casualty License Minimum of 2 years of experience in the insurance industry, with a focus on personal lines....
Overnight Customer Service Representative
- Apex, NC (19 miles from Durham, NC)
- 6 days ago
- Apex, NC (19 miles from Durham, NC)
- 6 days ago
Store 2723795: 1410 W Williams St Cw, Apex, North Carolina 27523 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Call Center- Customer Service Rep- Apex, NC
- Apex, NC (19 miles from Durham, NC)
- 9 days ago
- Apex, NC (19 miles from Durham, NC)
- 9 days ago
Salary: $18.00 per hour Hours: 8am-5pm Monday-Friday Temp to Perm Whats a typical day as a Customer Service Representative?...
Customer Service Representative
- Raleigh, NC (21 miles from Durham, NC)
- 9 days ago
- Raleigh, NC (21 miles from Durham, NC)
- 9 days ago
Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....
Store 2706312: 109 West Nc Hwy 54, Durham, North Carolina 27713 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Graham, NC (24 miles from Durham, NC)
- 10 days ago
- Graham, NC (24 miles from Durham, NC)
- 10 days ago
Store 2723791: 801 E Harden St, Graham, North Carolina 27253 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Raleigh, NC (21 miles from Durham, NC)
- 11 days ago
- Raleigh, NC (21 miles from Durham, NC)
- 11 days ago
Customer Service Representative Job Description Summary The primary responsibility of this position is to provide inbound customer service phone and email support to customers with questions, issues...
Customer Service Representative
- Cary, NC (17 miles from Durham, NC)
- 12 days ago
- Cary, NC (17 miles from Durham, NC)
- 12 days ago
Manage requirements and protocols to ensure successful operations and a positive Customer Service experience....
- Apex, NC (19 miles from Durham, NC)
- 12 days ago
- Apex, NC (19 miles from Durham, NC)
- 12 days ago
Apply to be a Customer Service Representative today! #GRACE 9749357...
Associate Customer Service Representative Everyday Banking
- Raleigh, NC (21 miles from Durham, NC)
- 14 days ago
- Raleigh, NC (21 miles from Durham, NC)
- 14 days ago
About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking....
Demographic Data for Durham, NC
Moving to Durham, NC? Find some basic demographic data about Durham, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Durham, NC
Highest Education Level
Customer Services in Durham, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- High School Diploma
- Retail
- Driving
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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