Customer Service Jobs in Chapel Hill, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Durham, NC (8 miles from Chapel Hill, NC)
- 2 days ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCSR/Customer Service Representatives - Multiple Positions - No Weekends
- Cary, NC (20 miles from Chapel Hill, NC)
- 9 days ago
- Cary, NC (20 miles from Chapel Hill, NC)
- 9 days ago
Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines...
Retail Loss Prevention Customer Service Associate II
- Durham, NC (8 miles from Chapel Hill, NC)
- 21 days ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 21 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Overnight Customer Service Representative
- Apex, NC (18 miles from Chapel Hill, NC)
- 30+ days ago
- Apex, NC (18 miles from Chapel Hill, NC)
- 30+ days ago
Store 2723795: 1410 W Williams St Cw, Apex, North Carolina 27523 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Durham, NC (8 miles from Chapel Hill, NC)
- 30+ days ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Graham, NC (16 miles from Chapel Hill, NC)
- 30+ days ago
- Graham, NC (16 miles from Chapel Hill, NC)
- 30+ days ago
Store 2723791: 801 E Harden St, Graham, North Carolina 27253 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Rep(08908) - 833 Perry Rd.
- Apex, NC (18 miles from Chapel Hill, NC)
- 45+ days ago
- Apex, NC (18 miles from Chapel Hill, NC)
- 45+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Sales & Customer Service Associate
- Durham, NC (8 miles from Chapel Hill, NC)
- 60+ days ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 60+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Rep(05507) -235 S Elliott Rd
- Chapel Hill, NC
- 90+ days ago
- Chapel Hill, NC
- 90+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Retail Customer Service Associate
- Durham, NC (8 miles from Chapel Hill, NC)
- 30+ days ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4005 Durham Chapel Hill Blvd, Durham...
The Customer Service Representatives must be able to work in various shifts Monday to Friday between the hours of 9AM - 5PM EST....
Customer Service Rep(08920) - 110 Banks Dr.
- Chapel Hill, NC
- 30+ days ago
- Chapel Hill, NC
- 30+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Representative, Full or Part Time
- Durham, NC (8 miles from Chapel Hill, NC)
- 30+ days ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 30+ days ago
Store 2706312: 109 West Nc Hwy 54, Durham, North Carolina 27713 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Durham, NC (8 miles from Chapel Hill, NC)
- 45+ days ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Lead Customer Service Representative, Full or Part Time
- Chapel Hill, NC
- 45+ days ago
- Chapel Hill, NC
- 45+ days ago
Store 2720294: 11399 US 15 501 N, Chapel Hill, North Carolina 27517 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Chapel Hill, NC
Moving to Chapel Hill, NC? Find some basic demographic data about Chapel Hill, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Chapel Hill, NC
Highest Education Level
Customer Services in Chapel Hill, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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