Customer Service Jobs in Castle Hayne, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Wilmington, NC (6 miles from Castle Hayne, NC)
- 5 days ago
- Wilmington, NC (6 miles from Castle Hayne, NC)
- 5 days ago
service,management,skills Full Time Hourly, Non-Exempt Overview: We are searching for an experienced Customer Service Representative at our Wilmington, NC facility....
Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
Retail Customer Service Associate
- Wilmington, NC (6 miles from Castle Hayne, NC)
- 30+ days ago
- Wilmington, NC (6 miles from Castle Hayne, NC)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 412 S College Rd, Wilmington, NC...
Lead Customer Service Representative, Full or Part Time
- Castle Hayne, NC
- 45+ days ago
- Castle Hayne, NC
- 45+ days ago
Store 2720915: 5717 Castle Hayne Rd, Castle Hayne, North Carolina 28429 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...
Customer Service Representative
- Wilmington, NC (6 miles from Castle Hayne, NC)
- 60+ days ago
- Wilmington, NC (6 miles from Castle Hayne, NC)
- 60+ days ago
Store 2709202: 1620 Airport Blvd, Wilmington, North Carolina 28405 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative, Full or Part Time
- Holly Ridge, NC (22 miles from Castle Hayne, NC)
- 90+ days ago
- Holly Ridge, NC (22 miles from Castle Hayne, NC)
- 90+ days ago
Store 2704488: 100 US-17, Holly Ridge, North Carolina 28445 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Castle Hayne, NC
Moving to Castle Hayne, NC? Find some basic demographic data about Castle Hayne, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Castle Hayne, NC
Highest Education Level
Customer Services in Castle Hayne, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Dispatching
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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