Customer Service Jobs in Burnsville, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
70182-LP Customer Service Associate II
- Asheville, NC (24 miles from Burnsville, NC)
- 18 hours ago
- Asheville, NC (24 miles from Burnsville, NC)
- 18 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- Asheville, NC (24 miles from Burnsville, NC)
- 30+ days ago
- Asheville, NC (24 miles from Burnsville, NC)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 645 Patton Ave, Asheville, NC 28806...
Customer Service Representative
- Asheville, NC (24 miles from Burnsville, NC)
- 30+ days ago
- Asheville, NC (24 miles from Burnsville, NC)
- 30+ days ago
Customer Service Representative Admin - Clerical Ashville, North Carolina Direct Hire Mar 7, 2025 Job Title: Customer Service Representative Location: Asheville, NC Salary: Starting at $20.00/hour (...
Concierge Customer Service Representative
- Asheville, NC (24 miles from Burnsville, NC)
- 60+ days ago
- Asheville, NC (24 miles from Burnsville, NC)
- 60+ days ago
As a Concierge Customer Service Representative working from home in Asheville, NC, you’ll be a part of creating and delivering amazing customer experiences while also enjoying the satisfaction of being...
Demographic Data for Burnsville, NC
Moving to Burnsville, NC? Find some basic demographic data about Burnsville, NC below.
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Salary for Customer Service Jobs in Burnsville, NC
Highest Education Level
Customer Services in Burnsville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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