Customer Service Jobs in Arden, NC

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 15 Jobs

Customer Service Representative -Endocrinology Hendersonville

  • Hendersonville, NC (7 miles from Arden, NC)
  • 1 day ago
  • Hendersonville, NC (7 miles from Arden, NC)
  • 1 day ago

Summary: The Customer Service Representative performs clinic clerical tasks, such as registering patients, communicating financial obligation, and collecting fees....

Certified Medical Assistant / Customer Service Rep - Float Neurology Hendersonville

  • Hendersonville, NC (7 miles from Arden, NC)
  • 1 day ago
  • Hendersonville, NC (7 miles from Arden, NC)
  • 1 day ago

Certified Medical Assistant / Customer Service Rep - Float Neurology Hendersonville Job ID: 142835 Location: Hendersonville, NC Facility/Division: Pardee UNC Health Care Status: Part Time Shift: Day...

Customer Service Representative, Primary Care Hendersonville

  • Hendersonville, NC (7 miles from Arden, NC)
  • 1 day ago
  • Hendersonville, NC (7 miles from Arden, NC)
  • 1 day ago

Summary: The Customer Service Representative performs clinic clerical tasks, such as registering patients, communicating financial obligation, and collecting fees....

Customer Service Representative

  • Asheville, NC (8 miles from Arden, NC)
  • 6 days ago
  • Asheville, NC (8 miles from Arden, NC)
  • 6 days ago

Customer Service Representative Admin - Clerical Ashville, North Carolina Direct Hire Mar 7, 2025 Job Title: Customer Service Representative Location: Asheville, NC Salary: Starting at $20.00/hour (...

Customer Service Representative, Physician Practice (PBMD 1824 Pisgah Drive)

  • Hendersonville, NC (7 miles from Arden, NC)
  • 8 days ago
  • Hendersonville, NC (7 miles from Arden, NC)
  • 8 days ago

Description Job Summary The Customer Service Representative performs clinic clerical tasks, such as registering patients, communicating financial obligation, and collecting fees....

70182-LP Customer Service Associate II

  • Asheville, NC (8 miles from Arden, NC)
  • 10 days ago
  • Asheville, NC (8 miles from Arden, NC)
  • 10 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative, Urgent Care Clinic

  • Pisgah Forest, NC (13 miles from Arden, NC)
  • 16 days ago
  • Pisgah Forest, NC (13 miles from Arden, NC)
  • 16 days ago

UNC Health Care Customer Service Representative, Urgent Care Clinic in Pisgah Forest , North Carolina Description Become part of an inclusive organization with over 40,000 teammates, whose mission is...

Customer Service Representative, Physician Practice

  • Hendersonville, NC (7 miles from Arden, NC)
  • 18 days ago
  • Hendersonville, NC (7 miles from Arden, NC)
  • 18 days ago

Description Job Summary The Customer Service Representative performs clinic clerical tasks, such as registering patients, communicating financial obligation, and collecting fees....

CSR - Customer Service Rep.

  • Mills River, NC (6 miles from Arden, NC)
  • 26 days ago
  • Mills River, NC (6 miles from Arden, NC)
  • 26 days ago

Preferred: 1 year in an auto body or similar work environment including previous customer service experience....

Customer Service Representative

  • Brevard, NC (20 miles from Arden, NC)
  • 30+ days ago
  • Brevard, NC (20 miles from Arden, NC)
  • 30+ days ago

Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....

Customer Service Representative, Americas

  • Candler, NC (8 miles from Arden, NC)
  • 30+ days ago
  • Candler, NC (8 miles from Arden, NC)
  • 30+ days ago

Performs other special assignments as directed by the Customer Service Manager. Responsibilities General: Provide high quality and efficient customer service....

Certified Medical Assistant / Customer Service Rep - Float Etowah Primary Care

  • Etowah, NC (10 miles from Arden, NC)
  • 30+ days ago
  • Etowah, NC (10 miles from Arden, NC)
  • 30+ days ago

UNC Health Care Certified Medical Assistant / Customer Service Rep - Float Etowah Primary Care in Etowah , North Carolina Description Our team is growing!...

Customer Service Representative (Loan Consultant I)

  • Asheville, NC (8 miles from Arden, NC)
  • 45+ days ago
  • Asheville, NC (8 miles from Arden, NC)
  • 45+ days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Concierge Customer Service Representative

  • Asheville, NC (8 miles from Arden, NC)
  • 45+ days ago
  • Asheville, NC (8 miles from Arden, NC)
  • 45+ days ago

As a Concierge Customer Service Representative working from home in Asheville, NC, you’ll be a part of creating and delivering amazing customer experiences while also enjoying the satisfaction of being...

Lead Customer Service Representative, Full or Part Time

  • Mills River, NC (6 miles from Arden, NC)
  • 90+ days ago
  • Mills River, NC (6 miles from Arden, NC)
  • 90+ days ago

Store 2709089: 3611 Boylston Hwy, Mills River, North Carolina 28759 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Demographic Data for Arden, NC

Moving to Arden, NC? Find some basic demographic data about Arden, NC below.


Local
National
23,734
802
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Arden, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Arden, NC offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Arden, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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