Customer Service Jobs in Advance, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....
Remote WorkCustomer Service Representative
- Winston Salem, NC (17 miles from Advance, NC)
- 5 days ago
- Winston Salem, NC (17 miles from Advance, NC)
- 5 days ago
Title: Customer Service Representative Pay rate: $18.00/hr Location: Winston Salem, NC 27103 Position Overview: Law firm with extensive experience serving the financial sector is looking for a Customer...
- Thomasville, NC (19 miles from Advance, NC)
- 22 days ago
- Thomasville, NC (19 miles from Advance, NC)
- 22 days ago
Customer Service Representative SUMMARY This position is responsible for being the first line of contact for Harcros....
- Winston Salem, NC (17 miles from Advance, NC)
- 30+ days ago
- Winston Salem, NC (17 miles from Advance, NC)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Yadkinville, NC (16 miles from Advance, NC)
- 60+ days ago
- Yadkinville, NC (16 miles from Advance, NC)
- 60+ days ago
Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Retail Customer Service Associate
- Winston Salem, NC (17 miles from Advance, NC)
- 30+ days ago
- Winston Salem, NC (17 miles from Advance, NC)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 930 Hanes Mall Blvd, Winston Salem...
Customer Service Representative
- Winston Salem, NC (17 miles from Advance, NC)
- 45+ days ago
- Winston Salem, NC (17 miles from Advance, NC)
- 45+ days ago
We are looking to add Customer Service Representatives to our team at Ruff Housing Witt Street! *** Customer Service Representative shifts are 5:30-am - 1:00 pm & 1:00 pm - 8:15 pm....
Lead Customer Service Representative
- Salisbury, NC (16 miles from Advance, NC)
- 45+ days ago
- Salisbury, NC (16 miles from Advance, NC)
- 45+ days ago
Store 2707292: 115 Rowan Summit Drive, Salisbury, North Carolina 28146 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...
Customer Service Representative
- Salisbury, NC (16 miles from Advance, NC)
- 45+ days ago
- Salisbury, NC (16 miles from Advance, NC)
- 45+ days ago
Store 2705115: 1015 E Innes St, Salisbury, North Carolina 28144 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Advance, NC
Moving to Advance, NC? Find some basic demographic data about Advance, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Advance, NC
Highest Education Level
Customer Services in Advance, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »