Customer Service Jobs in Williamsville, NY

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 16 Jobs

Medical Equipment Customer Service Representative

  • Amherst, NY
  • 1 hour ago
  • Amherst, NY
  • 1 hour ago

Must have good customer service skills both over the phone and in person....

Customer Service Representative

  • Buffalo, NY (10 miles from Williamsville, NY)
  • 3 days ago
  • Buffalo, NY (10 miles from Williamsville, NY)
  • 3 days ago

We love to innovate and thrive to manufacture and deliver performing bakery products and world-class customer service....

Customer Service Representative

  • Williamsville, NY
  • 4 days ago
  • Williamsville, NY
  • 4 days ago

Customer Service Representative Buffalo, NY area ***HIRING ASAP*** POSITION STARTING 4/22 - OFFERS WILL BE EXTENDED NO LATER THAN 4/15 3 week training period M-F 8:30am-5pm after training, shift will...

Customer Service Representative

  • Getzville, NY (3 miles from Williamsville, NY)
  • 6 days ago
  • Getzville, NY (3 miles from Williamsville, NY)
  • 6 days ago

We're looking for Customer Service Professionals for our Getzville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Customer Service Representative

  • Lockport, NY (12 miles from Williamsville, NY)
  • 8 days ago
  • Lockport, NY (12 miles from Williamsville, NY)
  • 8 days ago

Join our dynamic team as a Customer Service Representative and become an essential part of a company that values collaboration, innovation, and growth....

Customer Service Representative

  • Tonawanda, NY (8 miles from Williamsville, NY)
  • 13 days ago
  • Tonawanda, NY (8 miles from Williamsville, NY)
  • 13 days ago

Provide outstanding customer service. Essential Functions: Act as the front line customer service provider and first impression officer by warmly greeting the customer whether by phone or walk-in....

Customer Service Representative

  • Williamsville, NY
  • 14 days ago
  • Williamsville, NY
  • 14 days ago

We are hiring full-time customer service representatives to start on June 2, 2025....

Sales and Customer Service Representative Remote

  • Buffalo, NY (10 miles from Williamsville, NY)
  • 29 days ago
  • Buffalo, NY (10 miles from Williamsville, NY)
  • 29 days ago

Strong Communication & Customer Service Skills?? Basic Computer Literacy & Access to a Laptop/Computer with a Camera??...

Remote Work

Retail Customer Service Associate

  • Cheektowaga, NY (8 miles from Williamsville, NY)
  • 29 days ago
  • Cheektowaga, NY (8 miles from Williamsville, NY)
  • 29 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3735 Union Rd, Cheektowaga, NY 14225...

Customer Service Representative

  • Hamburg, NY (19 miles from Williamsville, NY)
  • 30+ days ago
  • Hamburg, NY (19 miles from Williamsville, NY)
  • 30+ days ago

The CSR is also expected to provide exceptional customer service and care for BestSelf Behavioral Health consumers....

Customer Service Representative

  • Depew, NY (6 miles from Williamsville, NY)
  • 30+ days ago
  • Depew, NY (6 miles from Williamsville, NY)
  • 30+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Niagara Falls, NY (17 miles from Williamsville, NY)
  • 45+ days ago
  • Niagara Falls, NY (17 miles from Williamsville, NY)
  • 45+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative (CSR)

  • Tonawanda, NY (8 miles from Williamsville, NY)
  • 45+ days ago
  • Tonawanda, NY (8 miles from Williamsville, NY)
  • 45+ days ago

See below the job details, and if interested, submit your resume using our quick APPLY link. -------------------------------------------------------------------------- Job Title : Customer Service Representative...

Customer Service Representative - PT

  • Buffalo, NY (10 miles from Williamsville, NY)
  • 60+ days ago
  • Buffalo, NY (10 miles from Williamsville, NY)
  • 60+ days ago

service....

Financial Aid Customer Service Representative

  • Orchard Park, NY (17 miles from Williamsville, NY)
  • 60+ days ago
  • Orchard Park, NY (17 miles from Williamsville, NY)
  • 60+ days ago

Reports To : Financial Aid Leadership Location : Orchard Park, NY Position Summary : The Financial Aid Customer Service Representative will ensure excellent customer service skills in every interaction...

Demographic Data for Williamsville, NY

Moving to Williamsville, NY? Find some basic demographic data about Williamsville, NY below.


Local
National
20,201,017
534,422

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Williamsville, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Williamsville, NY offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Williamsville, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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