Customer Service Jobs in New York
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Maryland, NY
- 3 days ago
- Liberty Mutual Insurance
- Maryland, NY
- 3 days ago
The following states are EXCLUDED from eligibility unless you hold a current and valid personal lines insurance license: Alabama, Georgia, Kentucky, and Montana....
Remote WorkWe love to innovate and thrive to manufacture and deliver performing bakery products and world-class customer service....
Customer Service Representative II (Riverhead, NY)Description & RequirementsMaximus is currently looking for Customer Service Representative II to join our growing team....
service....
Patient Customer Service Representative- Per Diem- Day
- Poughkeepsie, NY
- 2 days ago
- Poughkeepsie, NY
- 2 days ago
customer service for all patients while facilitating patient flow....
service....
Customer Service Representative Buffalo, NY area ***HIRING ASAP*** POSITION STARTING 4/22 - OFFERS WILL BE EXTENDED NO LATER THAN 4/15 3 week training period M-F 8:30am-5pm after training, shift will...
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Insurance Broker and Customer Service Representatives
- New York, NY
- 4 days ago
- New York, NY
- 4 days ago
and Casualty license, which typically takes about a month of schooling and exam preparation....
Latham Pool Products, Inc Careers - Customer Service Representative-1st Shift
- Latham, NY
- 4 days ago
- Latham, NY
- 4 days ago
service or related experience or 6 months experience as a LPP Customer Service Representative II Previous experience in pool, manufacturing, distribution, or design industry preferred....
This position must be able to adapt well in the face of workplace stressors such as customers service complaints....
Loss Prevention Customer Service Associate (Tactical)
- Schenectady, NY
- 5 days ago
- Schenectady, NY
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
CAS Aftermarket Customer Service Representative (Hybrid)
- Endicott, NY
- 5 days ago
- Endicott, NY
- 5 days ago
The Customer Service Org (Aftermarket Team) in Endicott NY is looking to add a Customer Service Representative to support our MAS and GIS product lines....
We are looking for a dedicated Benefits Customer Service Associate to join our team....
& Casualty license or ability to obtain fast Life & Health license or ability to obtain fast...
Demographic Data for New York
Moving to New York? Find some basic demographic data about New York below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in New York
Highest Education Level
Customer Services in New York offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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