Customer Service Jobs in Rome, NY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Utica, NY (15 miles from Rome, NY)
- 10 days ago
- Utica, NY (15 miles from Rome, NY)
- 10 days ago
Service experience required, or a degree in lieu of experience....
Customer Service Representative II (Remote)
- New Hartford, NY (14 miles from Rome, NY)
- 16 days ago
- New Hartford, NY (14 miles from Rome, NY)
- 16 days ago
Utica National Insurance Group is an "A" rated $1.5B award-winning, nationally recognized property & casualty insurance carrier....
Remote WorkCustomer Service Representative
- Sangerfield, NY (21 miles from Rome, NY)
- 30+ days ago
- Sangerfield, NY (21 miles from Rome, NY)
- 30+ days ago
Store 4707609: 1053 State Route 12, Sangerfield, New York 13455 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Kinney Homecare Customer Service Representative
- Camden, NY (20 miles from Rome, NY)
- 60+ days ago
- Camden, NY (20 miles from Rome, NY)
- 60+ days ago
Overview Scope of Responsibilities: Responsible for Receptionist activities as well as patient insurance verification. Answer phones as necessary. Responsibilities Job Responsibilities: Gather...
- Oneida, NY (13 miles from Rome, NY)
- 90+ days ago
- Oneida, NY (13 miles from Rome, NY)
- 90+ days ago
Store 4707617: 4835 State Route 365, Oneida, New York 13421 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
- Oneida, NY (13 miles from Rome, NY)
- 90+ days ago
- Oneida, NY (13 miles from Rome, NY)
- 90+ days ago
Store 4707617: 4835 State Route 365, Oneida, New York 13421 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Utica, NY (15 miles from Rome, NY)
- 90+ days ago
- Utica, NY (15 miles from Rome, NY)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Rome, NY
Moving to Rome, NY? Find some basic demographic data about Rome, NY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Rome, NY
Highest Education Level
Customer Services in Rome, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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