Customer Service Jobs in Niagara Falls, NY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Buffalo, NY (15 miles from Niagara Falls, NY)
- 2 days ago
- Buffalo, NY (15 miles from Niagara Falls, NY)
- 2 days ago
We love to innovate and thrive to manufacture and deliver performing bakery products and world-class customer service....
Customer Service Representative
- Williamsville, NY (17 miles from Niagara Falls, NY)
- 4 days ago
- Williamsville, NY (17 miles from Niagara Falls, NY)
- 4 days ago
Customer Service Representative Buffalo, NY area ***HIRING ASAP*** POSITION STARTING 4/22 - OFFERS WILL BE EXTENDED NO LATER THAN 4/15 3 week training period M-F 8:30am-5pm after training, shift will...
Customer Service Representative
- Getzville, NY (14 miles from Niagara Falls, NY)
- 6 days ago
- Getzville, NY (14 miles from Niagara Falls, NY)
- 6 days ago
We're looking for Customer Service Professionals for our Getzville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Customer Service Representative
- Lockport, NY (17 miles from Niagara Falls, NY)
- 8 days ago
- Lockport, NY (17 miles from Niagara Falls, NY)
- 8 days ago
Join our dynamic team as a Customer Service Representative and become an essential part of a company that values collaboration, innovation, and growth....
Customer Service Representative
- Tonawanda, NY (10 miles from Niagara Falls, NY)
- 13 days ago
- Tonawanda, NY (10 miles from Niagara Falls, NY)
- 13 days ago
Provide outstanding customer service. Essential Functions: Act as the front line customer service provider and first impression officer by warmly greeting the customer whether by phone or walk-in....
Customer Service Representative
- Williamsville, NY (17 miles from Niagara Falls, NY)
- 13 days ago
- Williamsville, NY (17 miles from Niagara Falls, NY)
- 13 days ago
We are hiring full-time customer service representatives to start on June 2, 2025....
Sales and Customer Service Representative Remote
- Buffalo, NY (15 miles from Niagara Falls, NY)
- 28 days ago
- Buffalo, NY (15 miles from Niagara Falls, NY)
- 28 days ago
Strong Communication & Customer Service Skills?? Basic Computer Literacy & Access to a Laptop/Computer with a Camera??...
Remote WorkRetail Customer Service Associate
- Cheektowaga, NY (18 miles from Niagara Falls, NY)
- 29 days ago
- Cheektowaga, NY (18 miles from Niagara Falls, NY)
- 29 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3735 Union Rd, Cheektowaga, NY 14225...
Senior Customer Service Associate, Promenade Crocker Park - Full Time
- Cheektowaga, NY (18 miles from Niagara Falls, NY)
- 30+ days ago
- Cheektowaga, NY (18 miles from Niagara Falls, NY)
- 30+ days ago
Id : REQ_548213, Title : Senior Customer Service Associate, Promenade Crocker Park - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...366, ExternalPostedStartDate...
Customer Service Representative
- Depew, NY (21 miles from Niagara Falls, NY)
- 30+ days ago
- Depew, NY (21 miles from Niagara Falls, NY)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative (CSR)
- Tonawanda, NY (10 miles from Niagara Falls, NY)
- 45+ days ago
- Tonawanda, NY (10 miles from Niagara Falls, NY)
- 45+ days ago
See below the job details, and if interested, submit your resume using our quick APPLY link. -------------------------------------------------------------------------- Job Title : Customer Service Representative...
Customer Service Representative - PT
- Buffalo, NY (15 miles from Niagara Falls, NY)
- 60+ days ago
- Buffalo, NY (15 miles from Niagara Falls, NY)
- 60+ days ago
service....
Part Time Customer Service Representative
- Buffalo, NY (15 miles from Niagara Falls, NY)
- 90+ days ago
- Buffalo, NY (15 miles from Niagara Falls, NY)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Niagara Falls, NY
Moving to Niagara Falls, NY? Find some basic demographic data about Niagara Falls, NY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Niagara Falls, NY
Highest Education Level
Customer Services in Niagara Falls, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »