Customer Service Jobs in New York City, NY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - PT
- New York, NY (2 miles from New York City, NY)
- 1 hour ago
- New York, NY (2 miles from New York City, NY)
- 1 hour ago
service....
Customer Service Representative- Independent Agent Channel
- Woodbridge, NJ (18 miles from New York City, NY)
- 2 hours ago
- Woodbridge, NJ (18 miles from New York City, NY)
- 2 hours ago
Customer Service Representative- Independent Agent Channel at Plymouth Rock Assurance Customer Service Representative- Independent Agent Channel at Plymouth Rock Assurance in Woodbridge, New Jersey...
Customer Service Representative- ERISA Fidelity Department
- Woodcliff Lake, NJ (21 miles from New York City, NY)
- 2 hours ago
- Woodcliff Lake, NJ (21 miles from New York City, NY)
- 2 hours ago
Customer Service Representative- ERISA Fidelity Department at Colonial Surety Company Customer Service Representative- ERISA Fidelity Department at Colonial Surety Company in Woodcliff Lake, New Jersey...
Customer Service Representative (Onsite in Elizabeth, NJ)
- Newark, NJ (8 miles from New York City, NY)
- 1 day ago
- Newark, NJ (8 miles from New York City, NY)
- 1 day ago
Description & Requirements Maximus is currently hiring for full-time onsite customer service representative who will assist in processing consumer applications at our client's office in Elizabeth, NJ...
Customer Service Representative II
- New York, NY (2 miles from New York City, NY)
- 3 days ago
- New York, NY (2 miles from New York City, NY)
- 3 days ago
Customer Service Representative II (Riverhead, NY)Description & RequirementsMaximus is currently looking for Customer Service Representative II to join our growing team....
(HOLD) Customer Service Rep / Call Center - Tinton Falls, NJ
- Tinton Falls, NJ (24 miles from New York City, NY)
- 3 days ago
- Tinton Falls, NJ (24 miles from New York City, NY)
- 3 days ago
Qualifications Customer service and communication are priority one! Ability to multi-task and work under pressure in a fast paced environment....
Insurance Broker and Customer Service Representatives
- New York, NY (2 miles from New York City, NY)
- 5 days ago
- New York, NY (2 miles from New York City, NY)
- 5 days ago
and Casualty license, which typically takes about a month of schooling and exam preparation....
Bilingual Customer Service Representative
- New York, NY (2 miles from New York City, NY)
- 6 days ago
- New York, NY (2 miles from New York City, NY)
- 6 days ago
& Casualty license or ability to obtain fast Life & Health license or ability to obtain fast...
- Edison, NJ (24 miles from New York City, NY)
- 6 days ago
- Edison, NJ (24 miles from New York City, NY)
- 6 days ago
is hiring Customer Service Representatives in Edison, New Jersey....
Customer Service Representative
- Newark, NJ (8 miles from New York City, NY)
- 6 days ago
- Newark, NJ (8 miles from New York City, NY)
- 6 days ago
Customer Service Representative Our transformative logistics client is setting the standard for forward thinking solutions to deliver the highest level of value add to their customers....
Customer Service Representative I or II
- Garden City, NY (19 miles from New York City, NY)
- 6 days ago
- Garden City, NY (19 miles from New York City, NY)
- 6 days ago
Customer service experience in a call center environment 2. Financial services experience The annual base salary for this position is $45,760 - $46,500....
Insurance Broker and Customer Service Representatives
- Brooklyn, NY (1 mile from New York City, NY)
- 6 days ago
- Brooklyn, NY (1 mile from New York City, NY)
- 6 days ago
and Casualty license, which typically takes about a month of schooling and exam preparation....
Customer Service Representative
- Brooklyn, NY (1 mile from New York City, NY)
- 10 days ago
- Brooklyn, NY (1 mile from New York City, NY)
- 10 days ago
Now Hiring / Immediately Hiring: Customer Service Representative Essential Duties and Responsibilities include the following. Other duties may be assigned....
Customer Service Representative
- New York, NY (2 miles from New York City, NY)
- 12 days ago
- New York, NY (2 miles from New York City, NY)
- 12 days ago
Now Hiring / Immediately Hiring: Customer Service Representative Essential Duties and Responsibilities include the following. Other duties may be assigned....
LP Customer Service Associate II
- Pelham, NY (16 miles from New York City, NY)
- 14 days ago
- Pelham, NY (16 miles from New York City, NY)
- 14 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for New York City, NY
Moving to New York City, NY? Find some basic demographic data about New York City, NY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in New York City, NY
Highest Education Level
Customer Services in New York City, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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