Customer Service Jobs in New Windsor, NY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Rep (Onsite - Poughkeepsie, NY)
- Poughkeepsie, NY (18 miles from New Windsor, NY)
- 3 days ago
- Poughkeepsie, NY (18 miles from New Windsor, NY)
- 3 days ago
Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day....
Patient Customer Service Representative- Per Diem- Day
- Poughkeepsie, NY (18 miles from New Windsor, NY)
- 6 days ago
- Poughkeepsie, NY (18 miles from New Windsor, NY)
- 6 days ago
customer service for all patients while facilitating patient flow....
Loss Prevention Customer Service Associate II-1
- Nanuet, NY (24 miles from New Windsor, NY)
- 15 days ago
- Nanuet, NY (24 miles from New Windsor, NY)
- 15 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- Middletown, NY (21 miles from New Windsor, NY)
- 15 days ago
- Middletown, NY (21 miles from New Windsor, NY)
- 15 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 300 N Galleria Dr, Middletown, NY...
Bilingual Customer Service Representative II (Spanish) - Goshen,NY
- Goshen, NY (16 miles from New Windsor, NY)
- 30+ days ago
- Goshen, NY (16 miles from New Windsor, NY)
- 30+ days ago
Description & Requirements Maximus is currently looking for a Bilingual Customer Service Representative II (Spanish) to join our growing team....
Customer Service Representative
- Poughkeepsie, NY (18 miles from New Windsor, NY)
- 90+ days ago
- Poughkeepsie, NY (18 miles from New Windsor, NY)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for New Windsor, NY
Moving to New Windsor, NY? Find some basic demographic data about New Windsor, NY below.
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Salary for Customer Service Jobs in New Windsor, NY
Highest Education Level
Customer Services in New Windsor, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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