Customer Service Jobs in Latham, NY

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 17 Jobs

service or related experience or 6 months experience as a LPP Customer Service Representative II Previous experience in pool, manufacturing, distribution, or design industry preferred....

Loss Prevention Customer Service Associate (Tactical)

  • Schenectady, NY (9 miles from Latham, NY)
  • 5 days ago
  • Schenectady, NY (9 miles from Latham, NY)
  • 5 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative II (Albany, NY)

  • Albany, NY (1 mile from Latham, NY)
  • 6 days ago
  • Albany, NY (1 mile from Latham, NY)
  • 6 days ago

Description & Requirements Maximus is currently looking for Customer Service Representative II to join our growing team....

Customer Service Representative-1st Shift

  • Latham, NY
  • 6 days ago
  • Latham, NY
  • 6 days ago

service or related experience or 6 months experience as a LPP Customer Service Representative II Previous experience in pool, manufacturing, distribution, or design industry preferred....

Part Time Customer Service Representative

  • Albany, NY (1 mile from Latham, NY)
  • 8 days ago
  • Albany, NY (1 mile from Latham, NY)
  • 8 days ago

Requirements: High School Diploma or Equivalent Exceptional customer service skills with a minimum of one year experience in a customer service role. Call center experience preferred....

Customer Service Representative II

  • Glenmont, NY (11 miles from Latham, NY)
  • 12 days ago
  • Glenmont, NY (11 miles from Latham, NY)
  • 12 days ago

As an FNOL Customer Service Representative, you will be the first point of contact for customers reporting a loss....

Loss Prevention Customer Service Associate II

  • Latham, NY
  • 13 days ago
  • Latham, NY
  • 13 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Pharmacy Customer Service Associate

  • Albany, NY (1 mile from Latham, NY)
  • 30+ days ago
  • Albany, NY (1 mile from Latham, NY)
  • 30+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Latham Pool Products, Inc Careers - Customer Service Representative-Radiant

  • Albany, NY (1 mile from Latham, NY)
  • 27 days ago
  • Albany, NY (1 mile from Latham, NY)
  • 27 days ago

as a LPP Customer Service Representative II Previous experience in pool, manufacturing, distribution, or design industry preferred....

Customer Service Representative-Radiant

  • Albany, NY (1 mile from Latham, NY)
  • 29 days ago
  • Albany, NY (1 mile from Latham, NY)
  • 29 days ago

as a LPP Customer Service Representative II Previous experience in pool, manufacturing, distribution, or design industry preferred....

Retail Customer Service Associate

  • Latham, NY
  • 30+ days ago
  • Latham, NY
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 579 Troy Schenectady Rd, Latham,...

Customer Service Representative

  • Albany, NY (1 mile from Latham, NY)
  • 30+ days ago
  • Albany, NY (1 mile from Latham, NY)
  • 30+ days ago

Provide excellent customer services for high volume inbound provider calls for the Claims Inquiry/Claims Research Medicaid team....

Part Time CSR-Customer Service Representative

  • Albany, NY (1 mile from Latham, NY)
  • 30+ days ago
  • Albany, NY (1 mile from Latham, NY)
  • 30+ days ago

Requirements: High School Diploma or Equivalent Exceptional customer service skills with a minimum of one year experience in a customer service role. Call center experience preferred....

Customer Service Representative

  • Cohoes, NY (3 miles from Latham, NY)
  • 45+ days ago
  • Cohoes, NY (3 miles from Latham, NY)
  • 45+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

PFS Customer Service Associate

  • Saratoga Springs, NY (20 miles from Latham, NY)
  • 45+ days ago
  • Saratoga Springs, NY (20 miles from Latham, NY)
  • 45+ days ago

Excellent customer service skills and must display integrity, friendliness and compassion. Must have proficient computer skills....

Demographic Data for Latham, NY

Moving to Latham, NY? Find some basic demographic data about Latham, NY below.


Local
National
19,682
1,189
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Latham, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Latham, NY offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Latham, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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