Customer Service Jobs in Jamaica, NY

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 45 Jobs

Associate Laboratory Customer Service Representative

  • New Hyde Park, NY (7 miles from Jamaica, NY)
  • 1 day ago
  • New Hyde Park, NY (7 miles from Jamaica, NY)
  • 1 day ago

Job Description Aids customer service through the delivery of information to clinicians, hospitals, other clients and staff of Core Laboratories....

Retail Customer Service Representative/Cashier

  • Yonkers, NY (18 miles from Jamaica, NY)
  • 2 days ago
  • Yonkers, NY (18 miles from Jamaica, NY)
  • 2 days ago

We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Loss Prevention Customer Service Associate I

  • New York, NY (10 miles from Jamaica, NY)
  • 3 days ago
  • New York, NY (10 miles from Jamaica, NY)
  • 3 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Commercial Lines CSR

  • New York, NY (10 miles from Jamaica, NY)
  • 3 days ago
  • New York, NY (10 miles from Jamaica, NY)
  • 3 days ago

and Casualty License....

Acupuncture Clinic Customer Service Representative

  • Jamaica, NY
  • 3 days ago
  • Jamaica, NY
  • 3 days ago

Under close supervision of manager, communicate with patients using various means; schedule and confirm appointments; assist with patient intake, insurance inquiries, and address routine...

Loss Prevention Customer Service Associate II

  • Brooklyn, NY (9 miles from Jamaica, NY)
  • 3 days ago
  • Brooklyn, NY (9 miles from Jamaica, NY)
  • 3 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Bilingual Customer Service Representative

  • White Plains, NY (23 miles from Jamaica, NY)
  • 4 days ago
  • White Plains, NY (23 miles from Jamaica, NY)
  • 4 days ago

Position Summary The bilingual customer service representative position is responsible for providing customer service assistance to English- and Spanish-speaking customers....

Customer Service Representative

  • Linden, NJ (23 miles from Jamaica, NY)
  • 5 days ago
  • Linden, NJ (23 miles from Jamaica, NY)
  • 5 days ago

Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....

Customer Service Representative

  • Plainview, NY (18 miles from Jamaica, NY)
  • 8 days ago
  • Plainview, NY (18 miles from Jamaica, NY)
  • 8 days ago

engineering, business, marketing, finance, economics, customer service, account management, etc....

Evening Customer Service Representative

  • Union, NJ (24 miles from Jamaica, NY)
  • 9 days ago
  • Union, NJ (24 miles from Jamaica, NY)
  • 9 days ago

This Customer Service Representative role is pivotal in monitoring alarms and dispatching appropriate authorities for residential and businesses across North America....

Customer Service Representative

  • Newark, NJ (19 miles from Jamaica, NY)
  • 10 days ago
  • Newark, NJ (19 miles from Jamaica, NY)
  • 10 days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Customer Service Representative - PT

  • New York, NY (10 miles from Jamaica, NY)
  • 11 days ago
  • New York, NY (10 miles from Jamaica, NY)
  • 11 days ago

service....

Customer Service Representative II

  • New York, NY (10 miles from Jamaica, NY)
  • 14 days ago
  • New York, NY (10 miles from Jamaica, NY)
  • 14 days ago

Customer Service Representative II (Riverhead, NY)Description & RequirementsMaximus is currently looking for Customer Service Representative II to join our growing team....

Insurance Broker and Customer Service Representatives

  • New York, NY (10 miles from Jamaica, NY)
  • 16 days ago
  • New York, NY (10 miles from Jamaica, NY)
  • 16 days ago

and Casualty license, which typically takes about a month of schooling and exam preparation....

Customer Service Representative

  • Newark, NJ (19 miles from Jamaica, NY)
  • 17 days ago
  • Newark, NJ (19 miles from Jamaica, NY)
  • 17 days ago

Customer Service Representative Our transformative logistics client is setting the standard for forward thinking solutions to deliver the highest level of value add to their customers....

Demographic Data for Jamaica, NY

Moving to Jamaica, NY? Find some basic demographic data about Jamaica, NY below.


Local
National
254,326
4,139
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Salary for Customer Service Jobs in Jamaica, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Jamaica, NY offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Jamaica, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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