Customer Service Jobs in Fort Edward, NY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Associate - Temporary
- Warrensburg, NY (23 miles from Fort Edward, NY)
- 30+ days ago
- Warrensburg, NY (23 miles from Fort Edward, NY)
- 30+ days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Pharmacy Customer Service Associate
- Lake George, NY (14 miles from Fort Edward, NY)
- 45+ days ago
- Lake George, NY (14 miles from Fort Edward, NY)
- 45+ days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Customer Service Representative
- Glens Falls, NY (5 miles from Fort Edward, NY)
- 24 days ago
- Glens Falls, NY (5 miles from Fort Edward, NY)
- 24 days ago
Barton is currently seeking a Customer Service Representative....
- Arlington, VT (22 miles from Fort Edward, NY)
- 28 days ago
- Arlington, VT (22 miles from Fort Edward, NY)
- 28 days ago
Key Accountabilities: Client Service - 50% Handles complex client issues while executing excellent customer service principles....
PFS Customer Service Associate
- Saratoga Springs, NY (15 miles from Fort Edward, NY)
- 45+ days ago
- Saratoga Springs, NY (15 miles from Fort Edward, NY)
- 45+ days ago
Excellent customer service skills and must display integrity, friendliness and compassion. Must have proficient computer skills....
Customer Service Representative II (Johnstown, NY)
- Fort Edward, NY
- 45+ days ago
- Fort Edward, NY
- 45+ days ago
Description & Requirements Maximus is currently looking for a Customer Service Representative II to join our growing team....
Customer Service Representative II (Ft. Edward, NY)
- Fort Edward, NY
- 45+ days ago
- Fort Edward, NY
- 45+ days ago
Description & Requirements Maximus is currently looking for a Customer Service Representative II to join our growing team....
Demographic Data for Fort Edward, NY
Moving to Fort Edward, NY? Find some basic demographic data about Fort Edward, NY below.
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Salary for Customer Service Jobs in Fort Edward, NY
Highest Education Level
Customer Services in Fort Edward, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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