Customer Service Jobs in Forest Hills, NY

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 75 Jobs

Customer Service Representative (CSR)

  • Massapequa, NY (20 miles from Forest Hills, NY)
  • 14 days ago
  • Massapequa, NY (20 miles from Forest Hills, NY)
  • 14 days ago

Summary: The Customer Service Representative (CSR) is responsible for working with customers face to face and helping with product selection....

Retail Loss Prevention Customer Service Associate I

  • New Hyde Park, NY (8 miles from Forest Hills, NY)
  • 15 hours ago
  • New Hyde Park, NY (8 miles from Forest Hills, NY)
  • 15 hours ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Customer Service Representative-Weekdays, Evenings, Weekends rotating schedule.

  • White Plains, NY (21 miles from Forest Hills, NY)
  • 1 day ago
  • White Plains, NY (21 miles from Forest Hills, NY)
  • 1 day ago

The Customer Service Representative plays a vital role to our daily operations and will provide an elite level of customer service to crew and passengers by providing everything they need to have an...

Customer Service Associate, Electronics

  • Newark, NJ (17 miles from Forest Hills, NY)
  • 3 days ago
  • Newark, NJ (17 miles from Forest Hills, NY)
  • 3 days ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....

Customer Service Representative

  • Bronx, NY (7 miles from Forest Hills, NY)
  • 3 days ago
  • Bronx, NY (7 miles from Forest Hills, NY)
  • 3 days ago

Qualifications for the Customer Service Representative: High School Diploma / GED (or higher) 1+ years of customer service experience Ability to work onsite in Bronx, NY....

Customer Service Associate

  • Fresh Meadows, NY (2 miles from Forest Hills, NY)
  • 3 days ago
  • Fresh Meadows, NY (2 miles from Forest Hills, NY)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Fresh Meadows, NY (2 miles from Forest Hills, NY)
  • 3 days ago
  • Fresh Meadows, NY (2 miles from Forest Hills, NY)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Yonkers, NY (16 miles from Forest Hills, NY)
  • 3 days ago
  • Yonkers, NY (16 miles from Forest Hills, NY)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Bronx, NY (7 miles from Forest Hills, NY)
  • 3 days ago
  • Bronx, NY (7 miles from Forest Hills, NY)
  • 3 days ago

service experience Ability to work onsite in Bronx, NY....

Customer Service Representative

  • Jersey City, NJ (12 miles from Forest Hills, NY)
  • 5 days ago
  • Jersey City, NJ (12 miles from Forest Hills, NY)
  • 5 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative - HPN

  • White Plains, NY (21 miles from Forest Hills, NY)
  • 7 days ago
  • White Plains, NY (21 miles from Forest Hills, NY)
  • 7 days ago

excellent customer service....

Customer Service Representative

  • Westbury, NY (13 miles from Forest Hills, NY)
  • 7 days ago
  • Westbury, NY (13 miles from Forest Hills, NY)
  • 7 days ago

Customer Service Representative We are looking for a Customer Service Representative for our Westbury facility....

Senior Customer Service Representative - 705510

  • New York City, NY (8 miles from Forest Hills, NY)
  • 7 days ago
  • New York City, NY (8 miles from Forest Hills, NY)
  • 7 days ago

Clerical Associate / Senior Customer Service Representative with strong customer service, communications, and organizational skills....

Automotive Customer Service Rep

  • New York, NY (8 miles from Forest Hills, NY)
  • 8 days ago
  • New York, NY (8 miles from Forest Hills, NY)
  • 8 days ago

un AUTOMOTIVE CUSTOMER SERVICE REP (BROOKLYN) compensation: Weekly Salary employment type: experience level: entry level job title: Customer Service We're an independent automotive repair facility seeking...

Customer Service Representative - Allstate Insurance

  • Cambria Heights, NY (5 miles from Forest Hills, NY)
  • 8 days ago
  • Cambria Heights, NY (5 miles from Forest Hills, NY)
  • 8 days ago

Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in....

Demographic Data for Forest Hills, NY

Moving to Forest Hills, NY? Find some basic demographic data about Forest Hills, NY below.


Local
National
72,851
2,139
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Forest Hills, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Forest Hills, NY offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Forest Hills, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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