Customer Service Jobs in Forest Hills, NY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative (CSR)
- Massapequa, NY (20 miles from Forest Hills, NY)
- 14 days ago
- Massapequa, NY (20 miles from Forest Hills, NY)
- 14 days ago
Summary: The Customer Service Representative (CSR) is responsible for working with customers face to face and helping with product selection....
Retail Loss Prevention Customer Service Associate I
- New Hyde Park, NY (8 miles from Forest Hills, NY)
- 15 hours ago
- New Hyde Park, NY (8 miles from Forest Hills, NY)
- 15 hours ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative-Weekdays, Evenings, Weekends rotating schedule.
- White Plains, NY (21 miles from Forest Hills, NY)
- 1 day ago
- White Plains, NY (21 miles from Forest Hills, NY)
- 1 day ago
The Customer Service Representative plays a vital role to our daily operations and will provide an elite level of customer service to crew and passengers by providing everything they need to have an...
Customer Service Associate, Electronics
- Newark, NJ (17 miles from Forest Hills, NY)
- 3 days ago
- Newark, NJ (17 miles from Forest Hills, NY)
- 3 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Customer Service Representative
- Bronx, NY (7 miles from Forest Hills, NY)
- 3 days ago
- Bronx, NY (7 miles from Forest Hills, NY)
- 3 days ago
Qualifications for the Customer Service Representative: High School Diploma / GED (or higher) 1+ years of customer service experience Ability to work onsite in Bronx, NY....
- Fresh Meadows, NY (2 miles from Forest Hills, NY)
- 3 days ago
- Fresh Meadows, NY (2 miles from Forest Hills, NY)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Fresh Meadows, NY (2 miles from Forest Hills, NY)
- 3 days ago
- Fresh Meadows, NY (2 miles from Forest Hills, NY)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Yonkers, NY (16 miles from Forest Hills, NY)
- 3 days ago
- Yonkers, NY (16 miles from Forest Hills, NY)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Bronx, NY (7 miles from Forest Hills, NY)
- 3 days ago
- Bronx, NY (7 miles from Forest Hills, NY)
- 3 days ago
service experience Ability to work onsite in Bronx, NY....
Customer Service Representative
- Jersey City, NJ (12 miles from Forest Hills, NY)
- 5 days ago
- Jersey City, NJ (12 miles from Forest Hills, NY)
- 5 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - HPN
- White Plains, NY (21 miles from Forest Hills, NY)
- 7 days ago
- White Plains, NY (21 miles from Forest Hills, NY)
- 7 days ago
excellent customer service....
Customer Service Representative
- Westbury, NY (13 miles from Forest Hills, NY)
- 7 days ago
- Westbury, NY (13 miles from Forest Hills, NY)
- 7 days ago
Customer Service Representative We are looking for a Customer Service Representative for our Westbury facility....
Senior Customer Service Representative - 705510
- New York City, NY (8 miles from Forest Hills, NY)
- 7 days ago
- New York City, NY (8 miles from Forest Hills, NY)
- 7 days ago
Clerical Associate / Senior Customer Service Representative with strong customer service, communications, and organizational skills....
Automotive Customer Service Rep
- New York, NY (8 miles from Forest Hills, NY)
- 8 days ago
- New York, NY (8 miles from Forest Hills, NY)
- 8 days ago
un AUTOMOTIVE CUSTOMER SERVICE REP (BROOKLYN) compensation: Weekly Salary employment type: experience level: entry level job title: Customer Service We're an independent automotive repair facility seeking...
Customer Service Representative - Allstate Insurance
- Cambria Heights, NY (5 miles from Forest Hills, NY)
- 8 days ago
- Cambria Heights, NY (5 miles from Forest Hills, NY)
- 8 days ago
Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in....
Demographic Data for Forest Hills, NY
Moving to Forest Hills, NY? Find some basic demographic data about Forest Hills, NY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Forest Hills, NY
Highest Education Level
Customer Services in Forest Hills, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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