Customer Service Jobs in Farmingdale, NY

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 33 Jobs

Loss Prevention Customer Service Associate

  • Bay Shore, NY (12 miles from Farmingdale, NY)
  • 4 days ago
  • Bay Shore, NY (12 miles from Farmingdale, NY)
  • 4 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Customer Service Representative II (Hauppauge, NY)

  • Hauppauge, NY (14 miles from Farmingdale, NY)
  • 6 days ago
  • Hauppauge, NY (14 miles from Farmingdale, NY)
  • 6 days ago

Description & Requirements Maximus is currently looking for Customer Service Representative II to join our growing team....

Customer Service Representative

  • Melville, NY (3 miles from Farmingdale, NY)
  • 6 days ago
  • Melville, NY (3 miles from Farmingdale, NY)
  • 6 days ago

We're looking for Customer Service Professionals for our Melville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Customer Service Representative I or II

  • Garden City, NY (10 miles from Farmingdale, NY)
  • 6 days ago
  • Garden City, NY (10 miles from Farmingdale, NY)
  • 6 days ago

Customer service experience in a call center environment 2. Financial services experience The annual base salary for this position is $45,760 - $46,500....

Customer Service Rep I (Mon - Friday 8:30AM - 5:00PM)

  • Farmingdale, NY
  • 8 days ago
  • Farmingdale, NY
  • 8 days ago

Customer Service & Communication: Answer incoming customer phone calls, addressing inquiries and resolving issues promptly....

LP Customer Service Associate II

  • Pelham, NY (22 miles from Farmingdale, NY)
  • 13 days ago
  • Pelham, NY (22 miles from Farmingdale, NY)
  • 13 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative - Insurance

  • Queens Village, NY (16 miles from Farmingdale, NY)
  • 14 days ago
  • Queens Village, NY (16 miles from Farmingdale, NY)
  • 14 days ago

1+ years of experience in personal/commercial property and casualty insurance (Required)....

Insurance customer service rep

  • Corona, NY (22 miles from Farmingdale, NY)
  • 19 days ago
  • Corona, NY (22 miles from Farmingdale, NY)
  • 19 days ago

Service Rep Customer service representative needed for a busy insurance agency and driving school....

Commercial Lines Insurance, Senior Customer Service Representative

  • Melville, NY (3 miles from Farmingdale, NY)
  • 19 days ago
  • Melville, NY (3 miles from Farmingdale, NY)
  • 19 days ago

service skills Data entry with attention to detail Ability to prioritize tasks to meet strict deadlines Strong oral and written communication skills Ability to work independently, as well as in a team...

Senior Customer Service Representative (Escalations)

  • Holbrook, NY (19 miles from Farmingdale, NY)
  • 20 days ago
  • Holbrook, NY (19 miles from Farmingdale, NY)
  • 20 days ago

Must possess excellent customer service and active listening skills. Must be empathetic and ability to demonstrate patience....

Customer Service Representative

  • Port Washington, NY (15 miles from Farmingdale, NY)
  • 20 days ago
  • Port Washington, NY (15 miles from Farmingdale, NY)
  • 20 days ago

Customer Service Representative Russell Tobin Port Washington, NY Russell Tobin's client an eyewear multinational corporation is hiring a Customer Service Representative in Port Washington, NY 11050...

Remote Work

Associate Customer Service Representative-Melville, New York Hybrid

  • Melville, NY (3 miles from Farmingdale, NY)
  • 25 days ago
  • Melville, NY (3 miles from Farmingdale, NY)
  • 25 days ago

Qulaifications: High School Education or Equivalent, required. 0-3 years of customer service experience, preferred *Additional Salary Detail The salary range and/or hourly rate listed is a good faith...

Customer Service Representative

  • Medford, NY (24 miles from Farmingdale, NY)
  • 30+ days ago
  • Medford, NY (24 miles from Farmingdale, NY)
  • 30+ days ago

Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....

Pharmacy Customer Service Associate

  • Islandia, NY (14 miles from Farmingdale, NY)
  • 30+ days ago
  • Islandia, NY (14 miles from Farmingdale, NY)
  • 30+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Loss Prevention Customer Service Associate II

  • Hauppauge, NY (14 miles from Farmingdale, NY)
  • 30+ days ago
  • Hauppauge, NY (14 miles from Farmingdale, NY)
  • 30+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for Farmingdale, NY

Moving to Farmingdale, NY? Find some basic demographic data about Farmingdale, NY below.


Local
National
32,989
2,002
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Farmingdale, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Farmingdale, NY offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Farmingdale, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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