Customer Service Jobs in Cohoes, NY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Latham Pool Products, Inc Careers - Customer Service Representative-1st Shift
- Latham, NY (3 miles from Cohoes, NY)
- 8 days ago
- Latham, NY (3 miles from Cohoes, NY)
- 8 days ago
service or related experience or 6 months experience as a LPP Customer Service Representative II Previous experience in pool, manufacturing, distribution, or design industry preferred....
Loss Prevention Customer Service Associate (Tactical)
- Schenectady, NY (11 miles from Cohoes, NY)
- 8 days ago
- Schenectady, NY (11 miles from Cohoes, NY)
- 8 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative II (Albany, NY)
- Albany, NY (5 miles from Cohoes, NY)
- 9 days ago
- Albany, NY (5 miles from Cohoes, NY)
- 9 days ago
Description & Requirements Maximus is currently looking for Customer Service Representative II to join our growing team....
Customer Service Representative-1st Shift
- Latham, NY (3 miles from Cohoes, NY)
- 10 days ago
- Latham, NY (3 miles from Cohoes, NY)
- 10 days ago
service or related experience or 6 months experience as a LPP Customer Service Representative II Previous experience in pool, manufacturing, distribution, or design industry preferred....
Part Time Customer Service Representative
- Albany, NY (5 miles from Cohoes, NY)
- 12 days ago
- Albany, NY (5 miles from Cohoes, NY)
- 12 days ago
Requirements: High School Diploma or Equivalent Exceptional customer service skills with a minimum of one year experience in a customer service role. Call center experience preferred....
Customer Service Representative II
- Glenmont, NY (13 miles from Cohoes, NY)
- 16 days ago
- Glenmont, NY (13 miles from Cohoes, NY)
- 16 days ago
As an FNOL Customer Service Representative, you will be the first point of contact for customers reporting a loss....
Loss Prevention Customer Service Associate II
- Latham, NY (3 miles from Cohoes, NY)
- 17 days ago
- Latham, NY (3 miles from Cohoes, NY)
- 17 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Latham Pool Products, Inc Careers - Customer Service Representative-Radiant
- Albany, NY (5 miles from Cohoes, NY)
- 30+ days ago
- Albany, NY (5 miles from Cohoes, NY)
- 30+ days ago
as a LPP Customer Service Representative II Previous experience in pool, manufacturing, distribution, or design industry preferred....
Customer Service Representative-Radiant
- Albany, NY (5 miles from Cohoes, NY)
- 30+ days ago
- Albany, NY (5 miles from Cohoes, NY)
- 30+ days ago
as a LPP Customer Service Representative II Previous experience in pool, manufacturing, distribution, or design industry preferred....
Retail Customer Service Associate
- Latham, NY (3 miles from Cohoes, NY)
- 30+ days ago
- Latham, NY (3 miles from Cohoes, NY)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 579 Troy Schenectady Rd, Latham,...
Part Time CSR-Customer Service Representative
- Albany, NY (5 miles from Cohoes, NY)
- 30+ days ago
- Albany, NY (5 miles from Cohoes, NY)
- 30+ days ago
Requirements: High School Diploma or Equivalent Exceptional customer service skills with a minimum of one year experience in a customer service role. Call center experience preferred....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
PFS Customer Service Associate
- Saratoga Springs, NY (18 miles from Cohoes, NY)
- 45+ days ago
- Saratoga Springs, NY (18 miles from Cohoes, NY)
- 45+ days ago
Excellent customer service skills and must display integrity, friendliness and compassion. Must have proficient computer skills....
Customer Service Representative - FT
- Albany, NY (5 miles from Cohoes, NY)
- 60+ days ago
- Albany, NY (5 miles from Cohoes, NY)
- 60+ days ago
service....
Customer Service Representative - UniFirst
- Watervliet, NY (3 miles from Cohoes, NY)
- 60+ days ago
- Watervliet, NY (3 miles from Cohoes, NY)
- 60+ days ago
UniFirst is seeking a dedicated Customer Service Representative to join our team....
Demographic Data for Cohoes, NY
Moving to Cohoes, NY? Find some basic demographic data about Cohoes, NY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Cohoes, NY
Highest Education Level
Customer Services in Cohoes, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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