Customer Service Jobs in Cheektowaga, NY

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 24 Jobs

Customer Service Representative

  • Lockport, NY (20 miles from Cheektowaga, NY)
  • 11 hours ago
  • Lockport, NY (20 miles from Cheektowaga, NY)
  • 11 hours ago

Were looking for Customer Service Professionals for our Getzville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Customer Service Associate

  • Getzville, NY (10 miles from Cheektowaga, NY)
  • 11 hours ago
  • Getzville, NY (10 miles from Cheektowaga, NY)
  • 11 hours ago

Were looking for Customer Service Professionals for our Getzville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Retail Customer Service Associate

  • Niagara Falls, NY (18 miles from Cheektowaga, NY)
  • 5 hours ago
  • Niagara Falls, NY (18 miles from Cheektowaga, NY)
  • 5 hours ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1580 Military Road, Niagara Falls...

Customer Service Representative

  • Hamburg, NY (11 miles from Cheektowaga, NY)
  • 4 days ago
  • Hamburg, NY (11 miles from Cheektowaga, NY)
  • 4 days ago

The CSR is also expected to provide exceptional customer service and care for BestSelf Behavioral Health consumers....

Banking Customer Service Representative

  • Lockport, NY (20 miles from Cheektowaga, NY)
  • 5 days ago
  • Lockport, NY (20 miles from Cheektowaga, NY)
  • 5 days ago

This client is constantly adding more branches and needs the support from successful customer service reps like YOU!...

Customer Service Representative

  • Buffalo, NY (3 miles from Cheektowaga, NY)
  • 5 days ago
  • Buffalo, NY (3 miles from Cheektowaga, NY)
  • 5 days ago

Customer Service Representative Buffalo, NY Description Ensure knowledge of company's products and services, compliance with policies, procedures, and regulations....

Senior Customer Service Associate, Promenade Crocker Park - Full Time

  • Cheektowaga, NY
  • 9 days ago
  • Cheektowaga, NY
  • 9 days ago

Id : REQ_548213, Title : Senior Customer Service Associate, Promenade Crocker Park - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...366, ExternalPostedStartDate...

Customer Service Representative

  • Depew, NY (5 miles from Cheektowaga, NY)
  • 12 days ago
  • Depew, NY (5 miles from Cheektowaga, NY)
  • 12 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate

  • Grand Island, NY (11 miles from Cheektowaga, NY)
  • 12 days ago
  • Grand Island, NY (11 miles from Cheektowaga, NY)
  • 12 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Niagara Falls, NY (18 miles from Cheektowaga, NY)
  • 18 days ago
  • Niagara Falls, NY (18 miles from Cheektowaga, NY)
  • 18 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate

  • Amherst, NY (8 miles from Cheektowaga, NY)
  • 22 days ago
  • Amherst, NY (8 miles from Cheektowaga, NY)
  • 22 days ago

Service Management team Your Qualifications: Previous customer service experience required....

Customer Service Representative (CSR)

  • Tonawanda, NY (8 miles from Cheektowaga, NY)
  • 28 days ago
  • Tonawanda, NY (8 miles from Cheektowaga, NY)
  • 28 days ago

See below the job details, and if interested, submit your resume using our quick APPLY link. -------------------------------------------------------------------------- Job Title : Customer Service Representative...

Customer Service Representative- Part Time

  • Buffalo, NY (3 miles from Cheektowaga, NY)
  • 30+ days ago
  • Buffalo, NY (3 miles from Cheektowaga, NY)
  • 30+ days ago

Customer Service Representative- Part Time 3.4 3.4 out of 5 stars 4200 Genesee Street, Buffalo, NY 14225 Customer Service Representative Pay: $16.50/hour Immediately hiring!...

Customer Service Representative

  • Buffalo, NY (3 miles from Cheektowaga, NY)
  • 30+ days ago
  • Buffalo, NY (3 miles from Cheektowaga, NY)
  • 30+ days ago

Are you looking to help transform a company and an industry? As a Stewart employee, youll be joining a company that is committed to helping you own, develop, and nurture your career while growing...

Customer Service Representative - PT

  • Buffalo, NY (3 miles from Cheektowaga, NY)
  • 30+ days ago
  • Buffalo, NY (3 miles from Cheektowaga, NY)
  • 30+ days ago

service....

Demographic Data for Cheektowaga, NY

Moving to Cheektowaga, NY? Find some basic demographic data about Cheektowaga, NY below.


Local
National
20,201,017
534,422

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Salary for Customer Service Jobs in Cheektowaga, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Cheektowaga, NY offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Cheektowaga, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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