Customer Service Jobs in Central Valley, NY

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-8 of 8 Jobs

Cashier Customer Service Associate

  • Newburgh, NY (14 miles from Central Valley, NY)
  • 3 days ago
  • Newburgh, NY (14 miles from Central Valley, NY)
  • 3 days ago

Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking...

Customer Service Associate

  • Vails Gate, NY (9 miles from Central Valley, NY)
  • 3 days ago
  • Vails Gate, NY (9 miles from Central Valley, NY)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Elmsford, NY (24 miles from Central Valley, NY)
  • 14 days ago
  • Elmsford, NY (24 miles from Central Valley, NY)
  • 14 days ago

Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...

Pharmacy Customer Service Associate

  • Suffern, NY (13 miles from Central Valley, NY)
  • 20 days ago
  • Suffern, NY (13 miles from Central Valley, NY)
  • 20 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • West Nyack, NY (17 miles from Central Valley, NY)
  • 26 days ago
  • West Nyack, NY (17 miles from Central Valley, NY)
  • 26 days ago

Operates usual office machines and related customer service software/programs etc....

Retail Customer Service Associate

  • Middletown, NY (20 miles from Central Valley, NY)
  • 30+ days ago
  • Middletown, NY (20 miles from Central Valley, NY)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 300 N Galleria Dr, Middletown, NY...

Customer Service Representative

  • Croton on Hudson, NY (14 miles from Central Valley, NY)
  • 45+ days ago
  • Croton on Hudson, NY (14 miles from Central Valley, NY)
  • 45+ days ago

As a Customer Service Representative, you will be part of a dedicated team supporting the agency's operations....

Customer Service Associate - Temporary

  • Ramsey, NJ (18 miles from Central Valley, NY)
  • 45+ days ago
  • Ramsey, NJ (18 miles from Central Valley, NY)
  • 45+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Central Valley, NY

Moving to Central Valley, NY? Find some basic demographic data about Central Valley, NY below.


Local
National
1,973
306
Small

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Salary for Customer Service Jobs in Central Valley, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Central Valley, NY offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Central Valley, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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