Customer Service Jobs in Carmel, NY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Rep (Onsite - Poughkeepsie, NY)
- Poughkeepsie, NY (19 miles from Carmel, NY)
- 3 days ago
- Poughkeepsie, NY (19 miles from Carmel, NY)
- 3 days ago
Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day....
Patient Customer Service Representative- Per Diem- Day
- Poughkeepsie, NY (19 miles from Carmel, NY)
- 6 days ago
- Poughkeepsie, NY (19 miles from Carmel, NY)
- 6 days ago
customer service for all patients while facilitating patient flow....
Retail Customer Service Associate
- Fishkill, NY (11 miles from Carmel, NY)
- 30+ days ago
- Fishkill, NY (11 miles from Carmel, NY)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 56 W Merritt Blvd, Fishkill, NY...
Service Coordinator/Customer Service Representative
- Bethel, CT (17 miles from Carmel, NY)
- 90+ days ago
- Bethel, CT (17 miles from Carmel, NY)
- 90+ days ago
All clients need to be handled with care, so we are looking for those individuals with great customer service skills....
- Danbury, CT (13 miles from Carmel, NY)
- 90+ days ago
- Danbury, CT (13 miles from Carmel, NY)
- 90+ days ago
Pay Range $16.35 - $20.40 Purpose: As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decor's customers....
Customer Service Representative
- Poughkeepsie, NY (19 miles from Carmel, NY)
- 90+ days ago
- Poughkeepsie, NY (19 miles from Carmel, NY)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Carmel, NY
Moving to Carmel, NY? Find some basic demographic data about Carmel, NY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Carmel, NY
Highest Education Level
Customer Services in Carmel, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »