Customer Service Jobs in Carmel, NY

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-6 of 6 Jobs

Customer Service Rep (Onsite - Poughkeepsie, NY)

  • Poughkeepsie, NY (19 miles from Carmel, NY)
  • 3 days ago
  • Poughkeepsie, NY (19 miles from Carmel, NY)
  • 3 days ago

Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day....

Patient Customer Service Representative- Per Diem- Day

  • Poughkeepsie, NY (19 miles from Carmel, NY)
  • 6 days ago
  • Poughkeepsie, NY (19 miles from Carmel, NY)
  • 6 days ago

customer service for all patients while facilitating patient flow....

Retail Customer Service Associate

  • Fishkill, NY (11 miles from Carmel, NY)
  • 30+ days ago
  • Fishkill, NY (11 miles from Carmel, NY)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 56 W Merritt Blvd, Fishkill, NY...

Service Coordinator/Customer Service Representative

  • Bethel, CT (17 miles from Carmel, NY)
  • 90+ days ago
  • Bethel, CT (17 miles from Carmel, NY)
  • 90+ days ago

All clients need to be handled with care, so we are looking for those individuals with great customer service skills....

Customer Service Associate

  • Danbury, CT (13 miles from Carmel, NY)
  • 90+ days ago
  • Danbury, CT (13 miles from Carmel, NY)
  • 90+ days ago

Pay Range $16.35 - $20.40 Purpose: As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decor's customers....

Customer Service Representative

  • Poughkeepsie, NY (19 miles from Carmel, NY)
  • 90+ days ago
  • Poughkeepsie, NY (19 miles from Carmel, NY)
  • 90+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Demographic Data for Carmel, NY

Moving to Carmel, NY? Find some basic demographic data about Carmel, NY below.


Local
National
24,664
616
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Carmel, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Carmel, NY offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Carmel, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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