Customer Service Jobs in Canandaigua, NY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Floater Customer Service Representative
- Livonia, NY (15 miles from Canandaigua, NY)
- 5 days ago
- Livonia, NY (15 miles from Canandaigua, NY)
- 5 days ago
This position must be able to adapt well in the face of workplace stressors such as customers service complaints....
Retail Loss Prevention Customer Service Associate II
- Henrietta, NY (21 miles from Canandaigua, NY)
- 14 days ago
- Henrietta, NY (21 miles from Canandaigua, NY)
- 14 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Insurance Office Customer Service Rep
- Penfield, NY (22 miles from Canandaigua, NY)
- 21 days ago
- Penfield, NY (22 miles from Canandaigua, NY)
- 21 days ago
Looking for qualified individual to work 20-25 hours per week. Must be organized and able to work well with other employees and clients. Need excellent phone skills. Position will include but not...
Demographic Data for Canandaigua, NY
Moving to Canandaigua, NY? Find some basic demographic data about Canandaigua, NY below.
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Salary for Customer Service Jobs in Canandaigua, NY
Highest Education Level
Customer Services in Canandaigua, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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