Customer Service Jobs in Boston, NY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Buffalo, NY (20 miles from Boston, NY)
- 3 days ago
- Buffalo, NY (20 miles from Boston, NY)
- 3 days ago
We love to innovate and thrive to manufacture and deliver performing bakery products and world-class customer service....
Sales and Customer Service Representative Remote
- Buffalo, NY (20 miles from Boston, NY)
- 29 days ago
- Buffalo, NY (20 miles from Boston, NY)
- 29 days ago
Strong Communication & Customer Service Skills?? Basic Computer Literacy & Access to a Laptop/Computer with a Camera??...
Remote WorkRetail Customer Service Associate
- Cheektowaga, NY (18 miles from Boston, NY)
- 29 days ago
- Cheektowaga, NY (18 miles from Boston, NY)
- 29 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3735 Union Rd, Cheektowaga, NY 14225...
Customer Service Representative
- Hamburg, NY (8 miles from Boston, NY)
- 30+ days ago
- Hamburg, NY (8 miles from Boston, NY)
- 30+ days ago
The CSR is also expected to provide exceptional customer service and care for BestSelf Behavioral Health consumers....
Customer Service Representative
- Depew, NY (19 miles from Boston, NY)
- 30+ days ago
- Depew, NY (19 miles from Boston, NY)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - PT
- Buffalo, NY (20 miles from Boston, NY)
- 60+ days ago
- Buffalo, NY (20 miles from Boston, NY)
- 60+ days ago
service....
Financial Aid Customer Service Representative
- Orchard Park, NY (8 miles from Boston, NY)
- 60+ days ago
- Orchard Park, NY (8 miles from Boston, NY)
- 60+ days ago
Reports To : Financial Aid Leadership Location : Orchard Park, NY Position Summary : The Financial Aid Customer Service Representative will ensure excellent customer service skills in every interaction...
Part Time Customer Service Representative
- Buffalo, NY (20 miles from Boston, NY)
- 90+ days ago
- Buffalo, NY (20 miles from Boston, NY)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Boston, NY
Moving to Boston, NY? Find some basic demographic data about Boston, NY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Boston, NY
Highest Education Level
Customer Services in Boston, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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