Customer Service Jobs in Dona Ana, NM
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Las Cruces, NM (8 miles from Dona Ana, NM)
- 2 days ago
- Las Cruces, NM (8 miles from Dona Ana, NM)
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote Work2X10 Customer Service Representative (Sat. & Sun., 20hrs./wk)
- Las Cruces, NM (8 miles from Dona Ana, NM)
- 1 day ago
- Las Cruces, NM (8 miles from Dona Ana, NM)
- 1 day ago
This position supports customer service, technical support, and customer sales interactions....
4X10 Customer Service Representative
- Las Cruces, NM (8 miles from Dona Ana, NM)
- 1 day ago
- Las Cruces, NM (8 miles from Dona Ana, NM)
- 1 day ago
This position supports customer service, technical support, and customer sales interactions....
4X10 Customer Service Representative Full-Time (4 Days a Week)
- Las Cruces, NM (8 miles from Dona Ana, NM)
- 1 day ago
- Las Cruces, NM (8 miles from Dona Ana, NM)
- 1 day ago
This position supports customer service, technical support, and customer sales interactions....
Customer Service Representative
- Las Cruces, NM (8 miles from Dona Ana, NM)
- 7 days ago
- Las Cruces, NM (8 miles from Dona Ana, NM)
- 7 days ago
Frequent internal contacts with Customer Service Managers, Call Center Supervisors, Lead Training Specialist, Operations Representative, other Customer Service Reps, and other contractors and government...
Retail Customer Service Associate
- Las Cruces, NM (8 miles from Dona Ana, NM)
- 30+ days ago
- Las Cruces, NM (8 miles from Dona Ana, NM)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2711 N TELSHOR BLVD, LAS CRUCES,...
Store 2709679: 2601 Dona Ana Rd, Dona Ana, New Mexico 88007 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Urinalysis - Customer Service Representative (34-70)
- Las Cruces, NM (8 miles from Dona Ana, NM)
- 60+ days ago
- Las Cruces, NM (8 miles from Dona Ana, NM)
- 60+ days ago
La Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico. For over 40 years, La Clinica has provided services to the residents of Southern New Mexico. Our mission...
TRAIN ON-SITE TO WORK FROM HOME CUSTOMER SERVICE REPRESENTATIVE (Full-Time & Part-Time)
- Las Cruces, NM (8 miles from Dona Ana, NM)
- 60+ days ago
- Las Cruces, NM (8 miles from Dona Ana, NM)
- 60+ days ago
POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk,...
Remote WorkLas Cruces Customer Service Representative (Part-Time)
- Las Cruces, NM (8 miles from Dona Ana, NM)
- 60+ days ago
- Las Cruces, NM (8 miles from Dona Ana, NM)
- 60+ days ago
POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE (PART-TIME) We are looking for customer service representatives to support inbound customer service, help desk, and back-office processing representatives...
BILINGUAL CUSTOMER SERVICE REPRESENTATIVE (Full-Time & Part-Time)
- Las Cruces, NM (8 miles from Dona Ana, NM)
- 60+ days ago
- Las Cruces, NM (8 miles from Dona Ana, NM)
- 60+ days ago
POSITION OVERVIEW BILINGUAL CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for full-time and part-time bilingual customer service representatives to support...
Las Cruces Customer Service Representative (Full-Time)
- Las Cruces, NM (8 miles from Dona Ana, NM)
- 60+ days ago
- Las Cruces, NM (8 miles from Dona Ana, NM)
- 60+ days ago
POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE (FULL-TIME) We are looking for customer service representatives to support inbound customer service, help desk, and back-office processing representatives...
Bank Customer Service Representative (FULL-TIME & PART-TIME)
- Las Cruces, NM (8 miles from Dona Ana, NM)
- 60+ days ago
- Las Cruces, NM (8 miles from Dona Ana, NM)
- 60+ days ago
POSITION OVERVIEW BANK CUSTOMER SERVICE REPRESENTATIVE We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives...
CUSTOMER SERVICE REPRESENTATIVE (Full-Time & Part-Time)
- Las Cruces, NM (8 miles from Dona Ana, NM)
- 60+ days ago
- Las Cruces, NM (8 miles from Dona Ana, NM)
- 60+ days ago
POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE (FULL-TIME & PART-TIME) We are looking for full-time and part-time customer service representatives to support inbound projects for a wide variety of...
Bilingual Customer Service Representative
- Las Cruces, NM (8 miles from Dona Ana, NM)
- 90+ days ago
- Las Cruces, NM (8 miles from Dona Ana, NM)
- 90+ days ago
We are looking for bilingual customer service representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions....
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Dona Ana, NM
Highest Education Level
Customer Services in Dona Ana, NM offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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