Customer Service Jobs in New Mexico

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 41 Jobs

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Customer Service Representative

  • Farmington, NM
  • 2 days ago
  • Farmington, NM
  • 2 days ago

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....

Storage Customer Service Representative

  • Carlsbad, NM
  • 3 days ago
  • Carlsbad, NM
  • 3 days ago

U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....

Customer Service Representative

  • Taos, NM
  • 3 days ago
  • Taos, NM
  • 3 days ago

Service Description Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....

Customer Service Associate

  • Silver City, NM
  • 4 days ago
  • Silver City, NM
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Other qualifications for our Customer Service Representative (Remote) role include: Must be a recent Ultimate Medical Academy Graduate 1+ year of customer service experience Some positions may require...

Remote Work

Customer Service Representative (Healthcare) - Remote

  • Albuquerque, NM
  • 5 days ago
  • Albuquerque, NM
  • 5 days ago

Other qualifications for our Customer Service Representative (Remote) role include: Passion for helping others and strong customer service orientation Minimum 6 months customer service experience Verifiable...

Remote Work

Customer Service Associate - Temporary

  • Gallup, NM
  • 6 days ago
  • Gallup, NM
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Senior Customer Service Representative - Treasurers Office

  • Albuquerque, NM
  • 6 days ago
  • Albuquerque, NM
  • 6 days ago

Senior Customer Service Representative - Treasurer's Office locations Albuquerque, NM time type Full time posted on Posted Yesterday time left to apply End Date: March 21, 2025 (13 days left to apply...

Senior Customer Service Representative - Treasurer's Office

  • Albuquerque, NM
  • 7 days ago
  • Albuquerque, NM
  • 7 days ago

Perform moderately to highly complex detailed clerical and technical coverage and customer service support in the areas of: Customer Service, Data Entry, Maps and Filing and Recording....

Customer Service Representative

  • Moriarty, NM
  • 9 days ago
  • Moriarty, NM
  • 9 days ago

Store 2701430: 301 W US Rte 66, Moriarty, New Mexico 87035 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Interventional Spine Customer Service Representative - Monday through Friday

  • Farmington, NM
  • 9 days ago
  • Farmington, NM
  • 9 days ago

The Customer Service Representative is entrusted to provide excellent service and set a positive tone for every customer while serving as the liaison between patients and clinic staff, and demonstrating...

Retail Loss Prevention Customer Service Associate II

  • Albuquerque, NM
  • 9 days ago
  • Albuquerque, NM
  • 9 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Pharmacy Customer Service Associate

  • Taos, NM
  • 10 days ago
  • Taos, NM
  • 10 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Santa Fe, NM
  • 12 days ago
  • Santa Fe, NM
  • 12 days ago

Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....

Demographic Data for New Mexico

Moving to New Mexico? Find some basic demographic data about New Mexico below.


Local
National
2,115,093
43,399

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Salary for Customer Service Jobs in New Mexico

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in New Mexico offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in New Mexico
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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