Customer Service Jobs in Wall, NJ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
(HOLD) Customer Service Rep / Call Center - Tinton Falls, NJ
- Tinton Falls, NJ (13 miles from Wall, NJ)
- 7 days ago
- Tinton Falls, NJ (13 miles from Wall, NJ)
- 7 days ago
Qualifications Customer service and communication are priority one! Ability to multi-task and work under pressure in a fast paced environment....
Loss Prevention Tactical Customer Service Associate II
- Holmdel, NJ (15 miles from Wall, NJ)
- 17 days ago
- Holmdel, NJ (15 miles from Wall, NJ)
- 17 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Qualifications Ability to provide an exceptional customer service delivery with both inbound and outbound customer calls....
- Freehold, NJ (12 miles from Wall, NJ)
- 30+ days ago
- Freehold, NJ (12 miles from Wall, NJ)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Lavallette, NJ (12 miles from Wall, NJ)
- 45+ days ago
- Lavallette, NJ (12 miles from Wall, NJ)
- 45+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Rep / Call Center - Tinton Falls, NJ
- Tinton Falls, NJ (13 miles from Wall, NJ)
- 60+ days ago
- Tinton Falls, NJ (13 miles from Wall, NJ)
- 60+ days ago
Qualifications Customer service and communication are priority one! Ability to multi-task and work under pressure in a fast paced environment....
Retail Customer Service Associate
- Freehold, NJ (12 miles from Wall, NJ)
- 30+ days ago
- Freehold, NJ (12 miles from Wall, NJ)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 320 W MAIN ST, FREEHOLD, NJ 07728...
Customer Service Representative
- Old Bridge, NJ (20 miles from Wall, NJ)
- 45+ days ago
- Old Bridge, NJ (20 miles from Wall, NJ)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
PG Customer Service Representative
- Matawan, NJ (19 miles from Wall, NJ)
- 60+ days ago
- Matawan, NJ (19 miles from Wall, NJ)
- 60+ days ago
General Description: Provide a high level of customer service and client retention. Demonstrate thorough knowledge of all programs, client base, and systems....
Demographic Data for Wall, NJ
Moving to Wall, NJ? Find some basic demographic data about Wall, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Wall, NJ
Highest Education Level
Customer Services in Wall, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »