Customer Service Jobs in New Jersey
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Provide support to customer service in order to resolve any order issue that arises....
Knowledge and Skills: Property and Casualty License Working knowledge of insurance agency operations, claims handling, coverages, rates, markets, and applicable insurance laws/codes....
Excellent opportunity - position is located in Bridgewater/Raritan*** We are seeking a Customer Service Representative to join our team!...
Customer Service Representative (Onsite in Elizabeth, NJ)
- Newark, NJ
- 12 hours ago
- Newark, NJ
- 12 hours ago
Description & Requirements Maximus is currently hiring for full-time onsite customer service representative who will assist in processing consumer applications at our client's office in Elizabeth, NJ...
CUSTOMER SERVICE REPRESENTATIVE Customer Service Representative Reference Number: 5710254 Published Date: 04/09/2025 Job Type: Temporary Industry: Administration and Support Hours: Full Time Our client...
Service Representative to provide excellent customer service in a fast-paced call center environment....
Billing Customer Service Representative
- Whitehouse Station, NJ
- 2 days ago
- Whitehouse Station, NJ
- 2 days ago
Provide excellent customer service and quality technical content via incoming telephone calls, text chats and email in a fast-paced, automated, high-volume contact center environment Assume ownership...
(HOLD) Customer Service Rep / Call Center - Tinton Falls, NJ
- Tinton Falls, NJ
- 3 days ago
- Tinton Falls, NJ
- 3 days ago
Qualifications Customer service and communication are priority one! Ability to multi-task and work under pressure in a fast paced environment....
is hiring Customer Service Representatives in Edison, New Jersey....
Customer Service Representative Our transformative logistics client is setting the standard for forward thinking solutions to deliver the highest level of value add to their customers....
A strong working knowledge of all customer service responsibilities as defined by the respective A&E tool for this position is required....
Customer Service Representative Contractor place Princeton, New Jersey calendar_today 01 Apr 2025 Akkodis is seeking a Customer Service Representative for a Contract job with a client in Princeton,...
Customer Service Rep Level III NJ Call Center & Customer Service $ 21 / Hour location_on Absecon, New Jersey work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Title...
& Casualty Insurance License is a plus but is not required Spanish speaking About SageSure: Named among the Best Places to Work in Insurance by Business Insurance for four years in a row (2020-2023...
Our client, a leader in the logistics industry, is seeking a Customer Service Representative I to join their team....
Demographic Data for New Jersey
Moving to New Jersey? Find some basic demographic data about New Jersey below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in New Jersey
Highest Education Level
Customer Services in New Jersey offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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