Customer Service Jobs in New Jersey

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 57 Jobs

LP Customer Service Associate II Bridgewater NJ

  • Bridgewater, NJ
  • 1 hour ago
  • Bridgewater, NJ
  • 1 hour ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative - Sales (Work From Home)

  • Bedminster, NJ
  • 12 hours ago
  • Bedminster, NJ
  • 12 hours ago

As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....

Remote Work

Customer Service Associate, Electronics

  • Newark, NJ
  • 2 days ago
  • Newark, NJ
  • 2 days ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....

Premium Audit Customer Service Representative - Remote

  • Morristown, NJ
  • 2 days ago
  • Morristown, NJ
  • 2 days ago

C&F enjoys a financial strength rating of "A" (Excellent) by AM Best and is proud of our superior customer service platform....

Remote Work

Customer Service Associate

  • Bergenfield, NJ
  • 3 days ago
  • Bergenfield, NJ
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Florham Park, NJ
  • 3 days ago
  • Florham Park, NJ
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Long Branch, NJ
  • 3 days ago
  • Long Branch, NJ
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Mount Laurel, NJ
  • 3 days ago
  • Mount Laurel, NJ
  • 3 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate

  • New Egypt, NJ
  • 4 days ago
  • New Egypt, NJ
  • 4 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative

  • Whippany, NJ
  • 4 days ago
  • Whippany, NJ
  • 4 days ago

Full-time Opportunity| 8- hour shift (day) | Monday – Friday | Competitive Pay The role as a Customer Service Representative is vital at National Seating and Mobility....

Customer Service Representative

  • Princeton, NJ
  • 5 days ago
  • Princeton, NJ
  • 5 days ago

Customer Service Representative Location: Princeton, NJ 08540....

Customer Service Representative

  • Whippany, NJ
  • 8 days ago
  • Whippany, NJ
  • 8 days ago

Perform other related duties as assigned Qualifications Interpersonal and customer service skills. Analytical and problem-solving skills. Multitasking and organizational skills....

Customer Service Rep

  • Carteret, NJ
  • 8 days ago
  • Carteret, NJ
  • 8 days ago

service, typing, administrative support, bilingual, Microsoft office Additional Skills & Qualifications 2+ years of customer service and administrative skills Computer and typing MS Excel for data...

Customer Service Representative - Mortgage Services

  • Wayne, NJ
  • 9 days ago
  • Wayne, NJ
  • 9 days ago

Review and resolve all customer service complaints. Receive and process borrower telephone payments (speed pay). Provide excellent customer service to mortgage borrowers....

LP Customer Service Associate 2 Princeton, NJ

  • Princeton, NJ
  • 10 days ago
  • Princeton, NJ
  • 10 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for New Jersey

Moving to New Jersey? Find some basic demographic data about New Jersey below.


Local
National
9,288,994
232,891

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in New Jersey

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in New Jersey offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in New Jersey
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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