Customer Service Jobs in Vineland, NJ

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-6 of 6 Jobs

Customer Service Associate

  • Sewell, NJ (20 miles from Vineland, NJ)
  • 30+ days ago
  • Sewell, NJ (20 miles from Vineland, NJ)
  • 30+ days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative

  • Pittsgrove, NJ (12 miles from Vineland, NJ)
  • 22 days ago
  • Pittsgrove, NJ (12 miles from Vineland, NJ)
  • 22 days ago

What You’ll Do: Provide unmatched customer service....

Retail Customer Service Associate

  • Deptford, NJ (24 miles from Vineland, NJ)
  • 28 days ago
  • Deptford, NJ (24 miles from Vineland, NJ)
  • 28 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2000 CLEMENTS BRG RD STE 116, DEPTFORD...

Customer Service Representative

  • Vineland, NJ
  • 45+ days ago
  • Vineland, NJ
  • 45+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Rep/Car Wash Attendant

  • Glassboro, NJ (16 miles from Vineland, NJ)
  • 60+ days ago
  • Glassboro, NJ (16 miles from Vineland, NJ)
  • 60+ days ago

Excellent customer service skills to ensure optimum customer satisfaction. Strong ability to work flexible hours, such as weekends. Ability to work standing over long periods of time....

Customer Service Representative - Per Diem

  • Egg Harbor Township, NJ (19 miles from Vineland, NJ)
  • 90+ days ago
  • Egg Harbor Township, NJ (19 miles from Vineland, NJ)
  • 90+ days ago

A strong working knowledge of all customer service responsibilities as defined by the respective A&E tool for this position is required....

Demographic Data for Vineland, NJ

Moving to Vineland, NJ? Find some basic demographic data about Vineland, NJ below.


Local
National
61,712
1,555
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Vineland, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Vineland, NJ offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Vineland, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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