Customer Service Jobs in Summit, NJ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Evening Customer Service Representative
- Union, NJ (5 miles from Summit, NJ)
- 12 hours ago
- Union, NJ (5 miles from Summit, NJ)
- 12 hours ago
This Customer Service Representative role is pivotal in monitoring alarms and dispatching appropriate authorities for residential and businesses across North America....
Customer Service Representative - PT
- New York, NY (19 miles from Summit, NJ)
- 2 days ago
- New York, NY (19 miles from Summit, NJ)
- 2 days ago
service....
Customer Service Representative- Independent Agent Channel
- Woodbridge, NJ (11 miles from Summit, NJ)
- 2 days ago
- Woodbridge, NJ (11 miles from Summit, NJ)
- 2 days ago
Customer Service Representative- Independent Agent Channel at Plymouth Rock Assurance Customer Service Representative- Independent Agent Channel at Plymouth Rock Assurance in Woodbridge, New Jersey...
Customer Service Representative
- Piscataway, NJ (12 miles from Summit, NJ)
- 3 days ago
- Piscataway, NJ (12 miles from Summit, NJ)
- 3 days ago
Provide support to customer service in order to resolve any order issue that arises....
Customer Service Representative
- Somerville, NJ (18 miles from Summit, NJ)
- 3 days ago
- Somerville, NJ (18 miles from Summit, NJ)
- 3 days ago
Excellent opportunity - position is located in Bridgewater/Raritan*** We are seeking a Customer Service Representative to join our team!...
Customer Service Representative (Onsite in Elizabeth, NJ)
- Newark, NJ (10 miles from Summit, NJ)
- 3 days ago
- Newark, NJ (10 miles from Summit, NJ)
- 3 days ago
Description & Requirements Maximus is currently hiring for full-time onsite customer service representative who will assist in processing consumer applications at our client's office in Elizabeth, NJ...
Customer Service Representative II
- New York, NY (19 miles from Summit, NJ)
- 5 days ago
- New York, NY (19 miles from Summit, NJ)
- 5 days ago
Customer Service Representative II (Riverhead, NY)Description & RequirementsMaximus is currently looking for Customer Service Representative II to join our growing team....
Billing Customer Service Representative
- Whitehouse Station, NJ (22 miles from Summit, NJ)
- 5 days ago
- Whitehouse Station, NJ (22 miles from Summit, NJ)
- 5 days ago
Provide excellent customer service and quality technical content via incoming telephone calls, text chats and email in a fast-paced, automated, high-volume contact center environment Assume ownership...
Insurance Broker and Customer Service Representatives
- New York, NY (19 miles from Summit, NJ)
- 7 days ago
- New York, NY (19 miles from Summit, NJ)
- 7 days ago
and Casualty license, which typically takes about a month of schooling and exam preparation....
- Edison, NJ (13 miles from Summit, NJ)
- 8 days ago
- Edison, NJ (13 miles from Summit, NJ)
- 8 days ago
is hiring Customer Service Representatives in Edison, New Jersey....
Customer Service Representative
- Newark, NJ (10 miles from Summit, NJ)
- 8 days ago
- Newark, NJ (10 miles from Summit, NJ)
- 8 days ago
Customer Service Representative Our transformative logistics client is setting the standard for forward thinking solutions to deliver the highest level of value add to their customers....
Customer Service Representative
- Brooklyn, NY (19 miles from Summit, NJ)
- 12 days ago
- Brooklyn, NY (19 miles from Summit, NJ)
- 12 days ago
Now Hiring / Immediately Hiring: Customer Service Representative Essential Duties and Responsibilities include the following. Other duties may be assigned....
Customer Service Representative
- New York, NY (19 miles from Summit, NJ)
- 14 days ago
- New York, NY (19 miles from Summit, NJ)
- 14 days ago
Now Hiring / Immediately Hiring: Customer Service Representative Essential Duties and Responsibilities include the following. Other duties may be assigned....
Customer Service Representative I
- Piscataway, NJ (12 miles from Summit, NJ)
- 16 days ago
- Piscataway, NJ (12 miles from Summit, NJ)
- 16 days ago
A High School Diploma or a GED is required A minimum of 2 years of Customer Service Experience....
Customer Service Representative - Patient Registration
- New York, NY (19 miles from Summit, NJ)
- 18 days ago
- New York, NY (19 miles from Summit, NJ)
- 18 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Demographic Data for Summit, NJ
Moving to Summit, NJ? Find some basic demographic data about Summit, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Summit, NJ
Highest Education Level
Customer Services in Summit, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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