Customer Service Jobs in Jersey City, NJ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - PT
- New York, NY (4 miles from Jersey City, NJ)
- 1 hour ago
- New York, NY (4 miles from Jersey City, NJ)
- 1 hour ago
service....
Customer Service Representative- Independent Agent Channel
- Woodbridge, NJ (16 miles from Jersey City, NJ)
- 2 hours ago
- Woodbridge, NJ (16 miles from Jersey City, NJ)
- 2 hours ago
Customer Service Representative- Independent Agent Channel at Plymouth Rock Assurance Customer Service Representative- Independent Agent Channel at Plymouth Rock Assurance in Woodbridge, New Jersey...
Customer Service Representative- ERISA Fidelity Department
- Woodcliff Lake, NJ (20 miles from Jersey City, NJ)
- 2 hours ago
- Woodcliff Lake, NJ (20 miles from Jersey City, NJ)
- 2 hours ago
Customer Service Representative- ERISA Fidelity Department at Colonial Surety Company Customer Service Representative- ERISA Fidelity Department at Colonial Surety Company in Woodcliff Lake, New Jersey...
Customer Service Representative
- Piscataway, NJ (23 miles from Jersey City, NJ)
- 20 hours ago
- Piscataway, NJ (23 miles from Jersey City, NJ)
- 20 hours ago
Provide support to customer service in order to resolve any order issue that arises....
Customer Service Representative (Onsite in Elizabeth, NJ)
- Newark, NJ (4 miles from Jersey City, NJ)
- 1 day ago
- Newark, NJ (4 miles from Jersey City, NJ)
- 1 day ago
Description & Requirements Maximus is currently hiring for full-time onsite customer service representative who will assist in processing consumer applications at our client's office in Elizabeth, NJ...
Customer Service Representative II
- New York, NY (4 miles from Jersey City, NJ)
- 3 days ago
- New York, NY (4 miles from Jersey City, NJ)
- 3 days ago
Customer Service Representative II (Riverhead, NY)Description & RequirementsMaximus is currently looking for Customer Service Representative II to join our growing team....
Insurance Broker and Customer Service Representatives
- New York, NY (4 miles from Jersey City, NJ)
- 5 days ago
- New York, NY (4 miles from Jersey City, NJ)
- 5 days ago
and Casualty license, which typically takes about a month of schooling and exam preparation....
Bilingual Customer Service Representative
- New York, NY (4 miles from Jersey City, NJ)
- 6 days ago
- New York, NY (4 miles from Jersey City, NJ)
- 6 days ago
& Casualty license or ability to obtain fast Life & Health license or ability to obtain fast...
- Edison, NJ (22 miles from Jersey City, NJ)
- 6 days ago
- Edison, NJ (22 miles from Jersey City, NJ)
- 6 days ago
is hiring Customer Service Representatives in Edison, New Jersey....
Customer Service Representative
- Newark, NJ (4 miles from Jersey City, NJ)
- 6 days ago
- Newark, NJ (4 miles from Jersey City, NJ)
- 6 days ago
Customer Service Representative Our transformative logistics client is setting the standard for forward thinking solutions to deliver the highest level of value add to their customers....
Customer Service Representative I or II
- Garden City, NY (23 miles from Jersey City, NJ)
- 6 days ago
- Garden City, NY (23 miles from Jersey City, NJ)
- 6 days ago
Customer service experience in a call center environment 2. Financial services experience The annual base salary for this position is $45,760 - $46,500....
Insurance Broker and Customer Service Representatives
- Brooklyn, NY (5 miles from Jersey City, NJ)
- 6 days ago
- Brooklyn, NY (5 miles from Jersey City, NJ)
- 6 days ago
and Casualty license, which typically takes about a month of schooling and exam preparation....
Customer Service Representative
- Brooklyn, NY (5 miles from Jersey City, NJ)
- 10 days ago
- Brooklyn, NY (5 miles from Jersey City, NJ)
- 10 days ago
Now Hiring / Immediately Hiring: Customer Service Representative Essential Duties and Responsibilities include the following. Other duties may be assigned....
Customer Service Representative
- New York, NY (4 miles from Jersey City, NJ)
- 12 days ago
- New York, NY (4 miles from Jersey City, NJ)
- 12 days ago
Now Hiring / Immediately Hiring: Customer Service Representative Essential Duties and Responsibilities include the following. Other duties may be assigned....
LP Customer Service Associate II
- Pelham, NY (18 miles from Jersey City, NJ)
- 14 days ago
- Pelham, NY (18 miles from Jersey City, NJ)
- 14 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Jersey City, NJ
Moving to Jersey City, NJ? Find some basic demographic data about Jersey City, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Jersey City, NJ
Highest Education Level
Customer Services in Jersey City, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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