Customer Service Jobs in Glassboro, NJ

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 21 Jobs

Work from Home Customer Service Rep in a Contractor Role - Omni

  • Upper Darby, PA (19 miles from Glassboro, NJ)
  • 2 days ago
  • Upper Darby, PA (19 miles from Glassboro, NJ)
  • 2 days ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Customer Service Representative (Insurance)

  • Cherry Hill, NJ (16 miles from Glassboro, NJ)
  • 21 hours ago
  • Cherry Hill, NJ (16 miles from Glassboro, NJ)
  • 21 hours ago

Knowledge and Skills: Property and Casualty License Working knowledge of insurance agency operations, claims handling, coverages, rates, markets, and applicable insurance laws/codes....

Customer Service Representative CHMG

  • Milmont Park, PA (16 miles from Glassboro, NJ)
  • 1 day ago
  • Milmont Park, PA (16 miles from Glassboro, NJ)
  • 1 day ago

Updates job knowledge by participating in annual customer service training....

Customer Service Representative

  • Philadelphia, PA (17 miles from Glassboro, NJ)
  • 4 days ago
  • Philadelphia, PA (17 miles from Glassboro, NJ)
  • 4 days ago

JOIN THE PSC FAMILY Customer Service Representative Customer Service Representative SummaryTitle:Customer Service Representative ID:......

Customer Service Representative Specialist Sr

  • Philadelphia, PA (17 miles from Glassboro, NJ)
  • 4 days ago
  • Philadelphia, PA (17 miles from Glassboro, NJ)
  • 4 days ago

Serves as a coach or mentor and may serve as a trainer to the customer service team....

Customer Service Associate

  • Philadelphia, PA (17 miles from Glassboro, NJ)
  • 5 days ago
  • Philadelphia, PA (17 miles from Glassboro, NJ)
  • 5 days ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....

Customer Service Representative I

  • Marlton, NJ (15 miles from Glassboro, NJ)
  • 12 days ago
  • Marlton, NJ (15 miles from Glassboro, NJ)
  • 12 days ago

& Casualty Insurance License is a plus but is not required Spanish speaking About SageSure: Named among the Best Places to Work in Insurance by Business Insurance for four years in a row (2020-2023...

Fulltime LP Customer Service Associate II (Wilmington, DE) 552

  • Wilmington, DE (20 miles from Glassboro, NJ)
  • 15 days ago
  • Wilmington, DE (20 miles from Glassboro, NJ)
  • 15 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Bilingual Customer Service Rep

  • Philadelphia, PA (17 miles from Glassboro, NJ)
  • 30+ days ago
  • Philadelphia, PA (17 miles from Glassboro, NJ)
  • 30+ days ago

Qualifications Previous 1 year experience handling PHI/HIPAA covered entities preferred, but not required Previous 1 year customer service or customer support experience required Previous 1 year call...

Remote Work

Customer Service Associate

  • Upper Darby, PA (19 miles from Glassboro, NJ)
  • 30+ days ago
  • Upper Darby, PA (19 miles from Glassboro, NJ)
  • 30+ days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Full Service Catering Customer Service Associate

  • Swedesboro, NJ (12 miles from Glassboro, NJ)
  • 45+ days ago
  • Swedesboro, NJ (12 miles from Glassboro, NJ)
  • 45+ days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Retail Loss Prevention Customer Service Associate II

  • Wilmington, DE (20 miles from Glassboro, NJ)
  • 45+ days ago
  • Wilmington, DE (20 miles from Glassboro, NJ)
  • 45+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Pittsgrove, NJ (11 miles from Glassboro, NJ)
  • 22 days ago
  • Pittsgrove, NJ (11 miles from Glassboro, NJ)
  • 22 days ago

What You’ll Do: Provide unmatched customer service....

Licensed Customer Service Representative

  • Cherry Hill, NJ (16 miles from Glassboro, NJ)
  • 24 days ago
  • Cherry Hill, NJ (16 miles from Glassboro, NJ)
  • 24 days ago

We expect them to provide the best possible customer service while maintaining our underwriting integrity....

Remote Work

Retail Customer Service Associate

  • Deptford, NJ (8 miles from Glassboro, NJ)
  • 28 days ago
  • Deptford, NJ (8 miles from Glassboro, NJ)
  • 28 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2000 CLEMENTS BRG RD STE 116, DEPTFORD...

Demographic Data for Glassboro, NJ

Moving to Glassboro, NJ? Find some basic demographic data about Glassboro, NJ below.


Local
National
24,818
406
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Glassboro, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Glassboro, NJ offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Glassboro, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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