Customer Service Jobs in Freehold, NJ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Piscataway, NJ (23 miles from Freehold, NJ)
- 16 hours ago
- Piscataway, NJ (23 miles from Freehold, NJ)
- 16 hours ago
Provide support to customer service in order to resolve any order issue that arises....
Customer Service Representative
- Cranbury, NJ (14 miles from Freehold, NJ)
- 2 days ago
- Cranbury, NJ (14 miles from Freehold, NJ)
- 2 days ago
CUSTOMER SERVICE REPRESENTATIVE Customer Service Representative Reference Number: 5710254 Published Date: 04/09/2025 Job Type: Temporary Industry: Administration and Support Hours: Full Time Our client...
(NJNG Union) LTT Customer Service Representative
- Wall, NJ (12 miles from Freehold, NJ)
- 3 days ago
- Wall, NJ (12 miles from Freehold, NJ)
- 3 days ago
Service Representative to provide excellent customer service in a fast-paced call center environment....
(HOLD) Customer Service Rep / Call Center - Tinton Falls, NJ
- Tinton Falls, NJ (14 miles from Freehold, NJ)
- 3 days ago
- Tinton Falls, NJ (14 miles from Freehold, NJ)
- 3 days ago
Qualifications Customer service and communication are priority one! Ability to multi-task and work under pressure in a fast paced environment....
- Edison, NJ (20 miles from Freehold, NJ)
- 5 days ago
- Edison, NJ (20 miles from Freehold, NJ)
- 5 days ago
is hiring Customer Service Representatives in Edison, New Jersey....
Customer Service Representative
- Princeton, NJ (21 miles from Freehold, NJ)
- 11 days ago
- Princeton, NJ (21 miles from Freehold, NJ)
- 11 days ago
Customer Service Representative Contractor place Princeton, New Jersey calendar_today 01 Apr 2025 Akkodis is seeking a Customer Service Representative for a Contract job with a client in Princeton,...
- Cranbury, NJ (14 miles from Freehold, NJ)
- 12 days ago
- Cranbury, NJ (14 miles from Freehold, NJ)
- 12 days ago
Our client, a leader in the logistics industry, is seeking a Customer Service Representative I to join their team....
Loss Prevention Tactical Customer Service Associate II
- Holmdel, NJ (11 miles from Freehold, NJ)
- 13 days ago
- Holmdel, NJ (11 miles from Freehold, NJ)
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative I
- Piscataway, NJ (23 miles from Freehold, NJ)
- 14 days ago
- Piscataway, NJ (23 miles from Freehold, NJ)
- 14 days ago
A High School Diploma or a GED is required A minimum of 2 years of Customer Service Experience....
Customer Service Rep - Lake Como, NJ
- Lake Como, NJ (12 miles from Freehold, NJ)
- 27 days ago
- Lake Como, NJ (12 miles from Freehold, NJ)
- 27 days ago
Qualifications Ability to provide an exceptional customer service delivery with both inbound and outbound customer calls....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
LP Customer Service Associate 2 Princeton, NJ
- Princeton, NJ (21 miles from Freehold, NJ)
- 30+ days ago
- Princeton, NJ (21 miles from Freehold, NJ)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Wrightstown, NJ (19 miles from Freehold, NJ)
- 45+ days ago
- Wrightstown, NJ (19 miles from Freehold, NJ)
- 45+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Trenton, NJ (23 miles from Freehold, NJ)
- 45+ days ago
- Trenton, NJ (23 miles from Freehold, NJ)
- 45+ days ago
Our customer service representatives act as a liaison to facilitate problem resolution. Applicants should have an analytical mindset and great time management skills....
Customer Service Associate - Temporary
- Edison, NJ (20 miles from Freehold, NJ)
- 60+ days ago
- Edison, NJ (20 miles from Freehold, NJ)
- 60+ days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Demographic Data for Freehold, NJ
Moving to Freehold, NJ? Find some basic demographic data about Freehold, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Freehold, NJ
Highest Education Level
Customer Services in Freehold, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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