Customer Service Jobs in Farmingdale, NJ

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-12 of 12 Jobs

Customer Service Representative

  • Cranbury, NJ (20 miles from Farmingdale, NJ)
  • 5 days ago
  • Cranbury, NJ (20 miles from Farmingdale, NJ)
  • 5 days ago

CUSTOMER SERVICE REPRESENTATIVE Customer Service Representative Reference Number: 5710254 Published Date: 04/09/2025 Job Type: Temporary Industry: Administration and Support Hours: Full Time Our client...

(HOLD) Customer Service Rep / Call Center - Tinton Falls, NJ

  • Tinton Falls, NJ (12 miles from Farmingdale, NJ)
  • 6 days ago
  • Tinton Falls, NJ (12 miles from Farmingdale, NJ)
  • 6 days ago

Qualifications Customer service and communication are priority one! Ability to multi-task and work under pressure in a fast paced environment....

CWR-Customer Service Rep I

  • Edison, NJ (24 miles from Farmingdale, NJ)
  • 8 days ago
  • Edison, NJ (24 miles from Farmingdale, NJ)
  • 8 days ago

is hiring Customer Service Representatives in Edison, New Jersey....

CWR-Customer Service Rep I

  • Cranbury, NJ (20 miles from Farmingdale, NJ)
  • 15 days ago
  • Cranbury, NJ (20 miles from Farmingdale, NJ)
  • 15 days ago

Our client, a leader in the logistics industry, is seeking a Customer Service Representative I to join their team....

Loss Prevention Tactical Customer Service Associate II

  • Holmdel, NJ (12 miles from Farmingdale, NJ)
  • 17 days ago
  • Holmdel, NJ (12 miles from Farmingdale, NJ)
  • 17 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Rep - Lake Como, NJ

  • Lake Como, NJ (6 miles from Farmingdale, NJ)
  • 30+ days ago
  • Lake Como, NJ (6 miles from Farmingdale, NJ)
  • 30+ days ago

Qualifications Ability to provide an exceptional customer service delivery with both inbound and outbound customer calls....

Customer Service Associate

  • Freehold, NJ (6 miles from Farmingdale, NJ)
  • 30+ days ago
  • Freehold, NJ (6 miles from Farmingdale, NJ)
  • 30+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Wrightstown, NJ (24 miles from Farmingdale, NJ)
  • 45+ days ago
  • Wrightstown, NJ (24 miles from Farmingdale, NJ)
  • 45+ days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Rep / Call Center - Tinton Falls, NJ

  • Tinton Falls, NJ (12 miles from Farmingdale, NJ)
  • 60+ days ago
  • Tinton Falls, NJ (12 miles from Farmingdale, NJ)
  • 60+ days ago

Qualifications Customer service and communication are priority one! Ability to multi-task and work under pressure in a fast paced environment....

Retail Customer Service Associate

  • Freehold, NJ (6 miles from Farmingdale, NJ)
  • 30+ days ago
  • Freehold, NJ (6 miles from Farmingdale, NJ)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 320 W MAIN ST, FREEHOLD, NJ 07728...

Customer Service Representative

  • Old Bridge, NJ (15 miles from Farmingdale, NJ)
  • 45+ days ago
  • Old Bridge, NJ (15 miles from Farmingdale, NJ)
  • 45+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

PG Customer Service Representative

  • Matawan, NJ (15 miles from Farmingdale, NJ)
  • 60+ days ago
  • Matawan, NJ (15 miles from Farmingdale, NJ)
  • 60+ days ago

General Description: Provide a high level of customer service and client retention. Demonstrate thorough knowledge of all programs, client base, and systems....

Demographic Data for Farmingdale, NJ

Moving to Farmingdale, NJ? Find some basic demographic data about Farmingdale, NJ below.


Local
National
7,707
415
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Farmingdale, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Farmingdale, NJ offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Farmingdale, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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