Customer Service Jobs in Elizabeth, NJ

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 45 Jobs

Evening Customer Service Representative

  • Union, NJ (4 miles from Elizabeth, NJ)
  • 12 hours ago
  • Union, NJ (4 miles from Elizabeth, NJ)
  • 12 hours ago

This Customer Service Representative role is pivotal in monitoring alarms and dispatching appropriate authorities for residential and businesses across North America....

Customer Service Representative - PT

  • New York, NY (10 miles from Elizabeth, NJ)
  • 2 days ago
  • New York, NY (10 miles from Elizabeth, NJ)
  • 2 days ago

service....

Customer Service Representative- Independent Agent Channel

  • Woodbridge, NJ (10 miles from Elizabeth, NJ)
  • 2 days ago
  • Woodbridge, NJ (10 miles from Elizabeth, NJ)
  • 2 days ago

Customer Service Representative- Independent Agent Channel at Plymouth Rock Assurance Customer Service Representative- Independent Agent Channel at Plymouth Rock Assurance in Woodbridge, New Jersey...

Customer Service Representative

  • Piscataway, NJ (17 miles from Elizabeth, NJ)
  • 3 days ago
  • Piscataway, NJ (17 miles from Elizabeth, NJ)
  • 3 days ago

Provide support to customer service in order to resolve any order issue that arises....

Customer Service Representative (Onsite in Elizabeth, NJ)

  • Newark, NJ (4 miles from Elizabeth, NJ)
  • 3 days ago
  • Newark, NJ (4 miles from Elizabeth, NJ)
  • 3 days ago

Description & Requirements Maximus is currently hiring for full-time onsite customer service representative who will assist in processing consumer applications at our client's office in Elizabeth, NJ...

Customer Service Representative II

  • New York, NY (10 miles from Elizabeth, NJ)
  • 5 days ago
  • New York, NY (10 miles from Elizabeth, NJ)
  • 5 days ago

Customer Service Representative II (Riverhead, NY)Description & RequirementsMaximus is currently looking for Customer Service Representative II to join our growing team....

(HOLD) Customer Service Rep / Call Center - Tinton Falls, NJ

  • Tinton Falls, NJ (22 miles from Elizabeth, NJ)
  • 6 days ago
  • Tinton Falls, NJ (22 miles from Elizabeth, NJ)
  • 6 days ago

Qualifications Customer service and communication are priority one! Ability to multi-task and work under pressure in a fast paced environment....

Insurance Broker and Customer Service Representatives

  • New York, NY (10 miles from Elizabeth, NJ)
  • 7 days ago
  • New York, NY (10 miles from Elizabeth, NJ)
  • 7 days ago

and Casualty license, which typically takes about a month of schooling and exam preparation....

CWR-Customer Service Rep I

  • Edison, NJ (15 miles from Elizabeth, NJ)
  • 8 days ago
  • Edison, NJ (15 miles from Elizabeth, NJ)
  • 8 days ago

is hiring Customer Service Representatives in Edison, New Jersey....

Customer Service Representative

  • Newark, NJ (4 miles from Elizabeth, NJ)
  • 8 days ago
  • Newark, NJ (4 miles from Elizabeth, NJ)
  • 8 days ago

Customer Service Representative Our transformative logistics client is setting the standard for forward thinking solutions to deliver the highest level of value add to their customers....

Customer Service Representative

  • Brooklyn, NY (9 miles from Elizabeth, NJ)
  • 12 days ago
  • Brooklyn, NY (9 miles from Elizabeth, NJ)
  • 12 days ago

Now Hiring / Immediately Hiring: Customer Service Representative Essential Duties and Responsibilities include the following. Other duties may be assigned....

Customer Service Representative

  • New York, NY (10 miles from Elizabeth, NJ)
  • 14 days ago
  • New York, NY (10 miles from Elizabeth, NJ)
  • 14 days ago

Now Hiring / Immediately Hiring: Customer Service Representative Essential Duties and Responsibilities include the following. Other duties may be assigned....

Loss Prevention Tactical Customer Service Associate II

  • Holmdel, NJ (20 miles from Elizabeth, NJ)
  • 16 days ago
  • Holmdel, NJ (20 miles from Elizabeth, NJ)
  • 16 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative - Insurance

  • Queens Village, NY (22 miles from Elizabeth, NJ)
  • 16 days ago
  • Queens Village, NY (22 miles from Elizabeth, NJ)
  • 16 days ago

1+ years of experience in personal/commercial property and casualty insurance (Required)....

Customer Service Representative I

  • Piscataway, NJ (17 miles from Elizabeth, NJ)
  • 16 days ago
  • Piscataway, NJ (17 miles from Elizabeth, NJ)
  • 16 days ago

A High School Diploma or a GED is required A minimum of 2 years of Customer Service Experience....

Demographic Data for Elizabeth, NJ

Moving to Elizabeth, NJ? Find some basic demographic data about Elizabeth, NJ below.


Local
National
106,340
2,148
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Salary for Customer Service Jobs in Elizabeth, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Elizabeth, NJ offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Elizabeth, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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