Customer Service Jobs in Salem, NH

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 23 Jobs

Work from Home Customer Service Rep in a Contractor Role - Omni

  • Hudson, NH (9 miles from Salem, NH)
  • 3 days ago
  • Hudson, NH (9 miles from Salem, NH)
  • 3 days ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

REMOTE Customer Service Rep II Phones

  • Lawrence, MA (6 miles from Salem, NH)
  • 1 day ago
  • Lawrence, MA (6 miles from Salem, NH)
  • 1 day ago

WORK FROM HOME! OUR GUIDING PRINCIPLES: Make every interaction Count Actwith Respect and Integrity Demonstrate Passion for ContinuousImprovement Be Worth of Trust from all Stakeholders...

Remote Work

Customer Service Representative - FT

  • Manchester, NH (18 miles from Salem, NH)
  • 3 days ago
  • Manchester, NH (18 miles from Salem, NH)
  • 3 days ago

service....

Customer Service Representative - PT

  • Manchester, NH (18 miles from Salem, NH)
  • 3 days ago
  • Manchester, NH (18 miles from Salem, NH)
  • 3 days ago

service....

Customer Service Representative (New England Platform)

  • Woburn, MA (21 miles from Salem, NH)
  • 19 days ago
  • Woburn, MA (21 miles from Salem, NH)
  • 19 days ago

Job Summary: Issue bonds, invoice bond premiums, issue Certificates of Insurance, process claims, handle incoming and outgoing mail, answer phone, transfer calls....

Customer Service Associate

  • Woburn, MA (21 miles from Salem, NH)
  • 30+ days ago
  • Woburn, MA (21 miles from Salem, NH)
  • 30+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Tewksbury, MA (12 miles from Salem, NH)
  • 30+ days ago
  • Tewksbury, MA (12 miles from Salem, NH)
  • 30+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Manchester, NH (18 miles from Salem, NH)
  • 60+ days ago
  • Manchester, NH (18 miles from Salem, NH)
  • 60+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Retail Customer Service Associate

  • Hudson, NH (9 miles from Salem, NH)
  • 30+ days ago
  • Hudson, NH (9 miles from Salem, NH)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 7 WALMART BLVD, HUDSON, NH 03051...

Customer Service Representative

  • Tyngsboro, MA (14 miles from Salem, NH)
  • 30+ days ago
  • Tyngsboro, MA (14 miles from Salem, NH)
  • 30+ days ago

Summary: Seeking a Customer Service Representative with experience in a CNC manufacturing or technical environment to manage customer interactions and order processing....

Customer Service Representative: UniClean

  • Hudson, NH (9 miles from Salem, NH)
  • 30+ days ago
  • Hudson, NH (9 miles from Salem, NH)
  • 30+ days ago

Are you a people person' who loves delivering outstanding customer service?...

Customer Service Representative III - Planning

  • Manchester, NH (18 miles from Salem, NH)
  • 30+ days ago
  • Manchester, NH (18 miles from Salem, NH)
  • 30+ days ago

CUSTOMER SERVICE REPRESENTATIVE III - 1040 GRADE 13 PAY RANGE: $18.38 - $26.16 - plus a comprehensive benefits package General Statement of Duties: Performs a variety of high level clerical and information...

Customer Service Representative

  • Wakefield, MA (21 miles from Salem, NH)
  • 45+ days ago
  • Wakefield, MA (21 miles from Salem, NH)
  • 45+ days ago

Store 4707500: 448 Salem St, Wakefield, Massachusetts 01880 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Showroom Customer Service Representative

  • Burlington, MA (19 miles from Salem, NH)
  • 45+ days ago
  • Burlington, MA (19 miles from Salem, NH)
  • 45+ days ago

Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....

Customer Service Representative

  • Methuen, MA (4 miles from Salem, NH)
  • 45+ days ago
  • Methuen, MA (4 miles from Salem, NH)
  • 45+ days ago

Store 4707512: 181 Pelham St, Methuen, Massachusetts 01844 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Salem, NH

Moving to Salem, NH? Find some basic demographic data about Salem, NH below.


Local
National
30,095
1,322
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Salem, NH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Salem, NH offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Salem, NH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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