Customer Service Jobs in New Hampshire

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 37 Jobs

Customer Service Associate

  • Manchester, NH
  • 30+ days ago
  • Manchester, NH
  • 30+ days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate

  • Bedford, NH
  • 1 day ago
  • Bedford, NH
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Manchester, NH
  • 1 day ago
  • Manchester, NH
  • 1 day ago

SUMMARY Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Customer Service Rep I-US1608

  • Portsmouth, NH
  • 1 day ago
  • Portsmouth, NH
  • 1 day ago

to effectively multi-task and quickly navigate multiple systems Excellent verbal, written and keyboarding skills Proficient with Microsoft Office programs (Outlook, Word) High school diploma or GED Customer...

Customer Service Representative

  • Portsmouth, NH
  • 2 days ago
  • Portsmouth, NH
  • 2 days ago

Store 4707235: 2470 Lafayette Rd, Portsmouth, New Hampshire 03801 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative: UniClean

  • Hudson, NH
  • 2 days ago
  • Hudson, NH
  • 2 days ago

Are you a people person' who loves delivering outstanding customer service?...

Customer Service Representative- Merrimack, NH

  • Merrimack, NH
  • 3 days ago
  • Merrimack, NH
  • 3 days ago

The Role Join our team of Customer Service Representatives, also know as Customer Relationship Advocates (CRA)....

Customer Service Associate

  • Merrimack, NH
  • 3 days ago
  • Merrimack, NH
  • 3 days ago

If you answered yes and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Merrimack site....

Customer Service Rep

  • Merrimack, NH
  • 3 days ago
  • Merrimack, NH
  • 3 days ago

If you answered yes and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Merrimack site....

Utility Customer Service Representative

  • Concord, NH
  • 4 days ago
  • Concord, NH
  • 4 days ago

The City of Concord is looking for a Customer Service representative to serve in the Utility Billing Division of General Services....

PT Customer Service Associate

  • Manchester, NH
  • 5 days ago
  • Manchester, NH
  • 5 days ago

DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....

Customer Service Representative III - Planning

  • Manchester, NH
  • 6 days ago
  • Manchester, NH
  • 6 days ago

CUSTOMER SERVICE REPRESENTATIVE III - 1040 GRADE 13 PAY RANGE: $18.38 - $26.16 - plus a comprehensive benefits package General Statement of Duties: Performs a variety of high level clerical and information...

Pharmacy Customer Service Associate

  • Raymond, NH
  • 6 days ago
  • Raymond, NH
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Rep (Remote)

  • Concord, NH
  • 8 days ago
  • Concord, NH
  • 8 days ago

What do our Customer Service Representatives (CSR) do? Our CSR's are the first contact to help resolve customers' concerns....

Remote Work

Customer Service Representative

  • Keene, NH
  • 8 days ago
  • Keene, NH
  • 8 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Demographic Data for New Hampshire

Moving to New Hampshire? Find some basic demographic data about New Hampshire below.


Local
National
1,377,619
38,288

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Salary for Customer Service Jobs in New Hampshire

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in New Hampshire offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in New Hampshire
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »