Customer Service Jobs in Rochester, NH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Dover, NH (6 miles from Rochester, NH)
- 1 day ago
- Dover, NH (6 miles from Rochester, NH)
- 1 day ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Representative
- Portsmouth, NH (16 miles from Rochester, NH)
- 4 days ago
- Portsmouth, NH (16 miles from Rochester, NH)
- 4 days ago
Store 4707235: 2470 Lafayette Rd, Portsmouth, New Hampshire 03801 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Exeter, NH (20 miles from Rochester, NH)
- 11 days ago
- Exeter, NH (20 miles from Rochester, NH)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Portsmouth, NH (16 miles from Rochester, NH)
- 12 days ago
- Portsmouth, NH (16 miles from Rochester, NH)
- 12 days ago
Gibbs Oil Company LP Customer Service Associate in Portsmouth , New Hampshire Join the Gibbs Oil Team as a Customer Service Associate!...
Customer Service Associate - Temporary
- Sanford, ME (15 miles from Rochester, NH)
- 17 days ago
- Sanford, ME (15 miles from Rochester, NH)
- 17 days ago
Customer Service Associate - Temporary at Walgreens in SANFORD, Maine, United States Job Description Job Description: + Models and delivers a distinctive and delightful customer experience. + Registers...
- Hampton, NH (23 miles from Rochester, NH)
- 21 days ago
- Hampton, NH (23 miles from Rochester, NH)
- 21 days ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Customer Service Representative
- Greenland, NH (16 miles from Rochester, NH)
- 21 days ago
- Greenland, NH (16 miles from Rochester, NH)
- 21 days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Customer Service Associate Salem & Portsmouth-NH
- Portsmouth, NH (16 miles from Rochester, NH)
- 23 days ago
- Portsmouth, NH (16 miles from Rochester, NH)
- 23 days ago
Customer Service Associate Salem and Portsmouth, NH Location: Salem, NH and Portsmouth, NH Salary: Base pay up to $16.00/hr ($17.00/hr if bilingual) | On average, earn between $22.00 - $27.00 per hour...
Customer Service Representative
- Candia, NH (20 miles from Rochester, NH)
- 29 days ago
- Candia, NH (20 miles from Rochester, NH)
- 29 days ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Customer Service Representative
- Portsmouth, NH (16 miles from Rochester, NH)
- 30+ days ago
- Portsmouth, NH (16 miles from Rochester, NH)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Portsmouth, NH (16 miles from Rochester, NH)
- 60+ days ago
- Portsmouth, NH (16 miles from Rochester, NH)
- 60+ days ago
to effectively multi-task and quickly navigate multiple systems Excellent verbal, written and keyboarding skills Proficient with Microsoft Office programs (Outlook, Word) High school diploma or GED Customer...
Customer Service Representative, Series 7 Registered
- Newington, NH (16 miles from Rochester, NH)
- 90+ days ago
- Newington, NH (16 miles from Rochester, NH)
- 90+ days ago
. $60,000 - $80,000 a year Responsibilities: Deliver white-glove customer service through phone, email, and chat channels; Drive continuous improvement to the customer service experience by identifying...
Customer Service Representative, Full or Part Time
- Sanford, ME (15 miles from Rochester, NH)
- 90+ days ago
- Sanford, ME (15 miles from Rochester, NH)
- 90+ days ago
Store 4707047: 1227 Main St, Sanford, Maine 04073 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Lead Customer Service Representative, Full or Part Time
- Sanford, ME (15 miles from Rochester, NH)
- 90+ days ago
- Sanford, ME (15 miles from Rochester, NH)
- 90+ days ago
Store 4707047: 1227 Main St, Sanford, Maine 04073 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Rochester, NH
Moving to Rochester, NH? Find some basic demographic data about Rochester, NH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Rochester, NH
Highest Education Level
Customer Services in Rochester, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »