Customer Service Jobs in Newport, NH

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-4 of 4 Jobs

Customer Service Representative

  • Warner, NH (16 miles from Newport, NH)
  • 60+ days ago
  • Warner, NH (16 miles from Newport, NH)
  • 60+ days ago

Store 4707239: 5 Nichols Mill Ln, Warner, New Hampshire 03278 Availability - Shift/Days Full time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative- West Lebanon, NH

  • West Lebanon, NH (19 miles from Newport, NH)
  • 60+ days ago
  • West Lebanon, NH (19 miles from Newport, NH)
  • 60+ days ago

An interest and experience in customer service and a working knowledge of Windows are essential for this position....

Part Time Customer Service Representative- Hillsborough, NH

  • Hillsborough, NH (22 miles from Newport, NH)
  • 60+ days ago
  • Hillsborough, NH (22 miles from Newport, NH)
  • 60+ days ago

An interest and experience in customer service and a working knowledge of Windows are essential for this position....

Lead Customer Service Representative

  • Andover, NH (20 miles from Newport, NH)
  • 90+ days ago
  • Andover, NH (20 miles from Newport, NH)
  • 90+ days ago

as a Customer Service Representative....

Demographic Data for Newport, NH

Moving to Newport, NH? Find some basic demographic data about Newport, NH below.


Local
National
7,801
197
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Newport, NH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Newport, NH offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Newport, NH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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