Customer Service Jobs in Laconia, NH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Concord, NH (23 miles from Laconia, NH)
- 3 days ago
- Concord, NH (23 miles from Laconia, NH)
- 3 days ago
As a CSR, you will be part of the customer service department supporting various operational teams....
Call Center Dental Insurance Customer Service Representative
- Concord, NH (23 miles from Laconia, NH)
- 16 days ago
- Concord, NH (23 miles from Laconia, NH)
- 16 days ago
We are a customer service focused organization, and we highly value strong customer service representatives as you have the opportunity to make a difference at the front lines of our organization....
Retail Customer Service Associate
- Concord, NH (23 miles from Laconia, NH)
- 30+ days ago
- Concord, NH (23 miles from Laconia, NH)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 304 SHEEP DAVIS RD, CONCORD, NH...
Customer Service Representative
- Moultonborough, NH (10 miles from Laconia, NH)
- 60+ days ago
- Moultonborough, NH (10 miles from Laconia, NH)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative- Andover, NH
- Andover, NH (17 miles from Laconia, NH)
- 60+ days ago
- Andover, NH (17 miles from Laconia, NH)
- 60+ days ago
An interest and experience in customer service and a working knowledge of Windows are essential for this position....
Lead Customer Service Representative
- Andover, NH (17 miles from Laconia, NH)
- 90+ days ago
- Andover, NH (17 miles from Laconia, NH)
- 90+ days ago
as a Customer Service Representative....
Demographic Data for Laconia, NH
Moving to Laconia, NH? Find some basic demographic data about Laconia, NH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Laconia, NH
Highest Education Level
Customer Services in Laconia, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »