Customer Service Jobs in Concord, NH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
As a CSR, you will be part of the customer service department supporting various operational teams....
Customer Service Representative - FT
- Manchester, NH (17 miles from Concord, NH)
- 3 days ago
- Manchester, NH (17 miles from Concord, NH)
- 3 days ago
service....
Customer Service Representative - PT
- Manchester, NH (17 miles from Concord, NH)
- 3 days ago
- Manchester, NH (17 miles from Concord, NH)
- 3 days ago
service....
Call Center Dental Insurance Customer Service Representative
- Concord, NH
- 13 days ago
- Concord, NH
- 13 days ago
We are a customer service focused organization, and we highly value strong customer service representatives as you have the opportunity to make a difference at the front lines of our organization....
Customer Service Representative
- Warner, NH (17 miles from Concord, NH)
- 60+ days ago
- Warner, NH (17 miles from Concord, NH)
- 60+ days ago
Store 4707239: 5 Nichols Mill Ln, Warner, New Hampshire 03278 Availability - Shift/Days Full time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Manchester, NH (17 miles from Concord, NH)
- 60+ days ago
- Manchester, NH (17 miles from Concord, NH)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 304 SHEEP DAVIS RD, CONCORD, NH...
Customer Service Representative III - Planning
- Manchester, NH (17 miles from Concord, NH)
- 30+ days ago
- Manchester, NH (17 miles from Concord, NH)
- 30+ days ago
CUSTOMER SERVICE REPRESENTATIVE III - 1040 GRADE 13 PAY RANGE: $18.38 - $26.16 - plus a comprehensive benefits package General Statement of Duties: Performs a variety of high level clerical and information...
Customer Service Representative- Andover, NH
- Andover, NH (19 miles from Concord, NH)
- 60+ days ago
- Andover, NH (19 miles from Concord, NH)
- 60+ days ago
An interest and experience in customer service and a working knowledge of Windows are essential for this position....
Part Time Customer Service Representative- Hillsborough, NH
- Hillsborough, NH (20 miles from Concord, NH)
- 60+ days ago
- Hillsborough, NH (20 miles from Concord, NH)
- 60+ days ago
An interest and experience in customer service and a working knowledge of Windows are essential for this position....
Lead Customer Service Representative
- Andover, NH (19 miles from Concord, NH)
- 90+ days ago
- Andover, NH (19 miles from Concord, NH)
- 90+ days ago
as a Customer Service Representative....
Demographic Data for Concord, NH
Moving to Concord, NH? Find some basic demographic data about Concord, NH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Concord, NH
Highest Education Level
Customer Services in Concord, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
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