Customer Service Jobs in Claremont, NH

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-3 of 3 Jobs

Customer Service Representative

  • Warner, NH (23 miles from Claremont, NH)
  • 60+ days ago
  • Warner, NH (23 miles from Claremont, NH)
  • 60+ days ago

Store 4707239: 5 Nichols Mill Ln, Warner, New Hampshire 03278 Availability - Shift/Days Full time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative- West Lebanon, NH

  • West Lebanon, NH (20 miles from Claremont, NH)
  • 60+ days ago
  • West Lebanon, NH (20 miles from Claremont, NH)
  • 60+ days ago

An interest and experience in customer service and a working knowledge of Windows are essential for this position....

Customer Service Representative

  • Woodstock, VT (24 miles from Claremont, NH)
  • 60+ days ago
  • Woodstock, VT (24 miles from Claremont, NH)
  • 60+ days ago

Ideal Candidate will: Have experience in providing outstanding customer service by showcasing expertise, fostering trust, and growing customer satisfaction Be an effective communicator who understands...

Demographic Data for Claremont, NH

Moving to Claremont, NH? Find some basic demographic data about Claremont, NH below.


Local
National
13,540
349
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Claremont, NH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Claremont, NH offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Claremont, NH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »