Customer Service Jobs in Andover, NH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Concord, NH (19 miles from Andover, NH)
- 23 hours ago
- Concord, NH (19 miles from Andover, NH)
- 23 hours ago
As a CSR, you will be part of the customer service department supporting various operational teams....
Call Center Dental Insurance Customer Service Representative
- Concord, NH (19 miles from Andover, NH)
- 13 days ago
- Concord, NH (19 miles from Andover, NH)
- 13 days ago
We are a customer service focused organization, and we highly value strong customer service representatives as you have the opportunity to make a difference at the front lines of our organization....
Customer Service Representative
- Warner, NH (10 miles from Andover, NH)
- 60+ days ago
- Warner, NH (10 miles from Andover, NH)
- 60+ days ago
Store 4707239: 5 Nichols Mill Ln, Warner, New Hampshire 03278 Availability - Shift/Days Full time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Associate
- Concord, NH (19 miles from Andover, NH)
- 30+ days ago
- Concord, NH (19 miles from Andover, NH)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 304 SHEEP DAVIS RD, CONCORD, NH...
Customer Service Representative
- Concord, NH (19 miles from Andover, NH)
- 60+ days ago
- Concord, NH (19 miles from Andover, NH)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
An interest and experience in customer service and a working knowledge of Windows are essential for this position....
Part Time Customer Service Representative- Hillsborough, NH
- Hillsborough, NH (23 miles from Andover, NH)
- 60+ days ago
- Hillsborough, NH (23 miles from Andover, NH)
- 60+ days ago
An interest and experience in customer service and a working knowledge of Windows are essential for this position....
as a Customer Service Representative....
Demographic Data for Andover, NH
Moving to Andover, NH? Find some basic demographic data about Andover, NH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Andover, NH
Highest Education Level
Customer Services in Andover, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Dispatching
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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